Executive Technology Support Specialist

Client Overview:
Premier global organization is seeking an experienced Executive Technology Support Specialist to provide dedicated, white-glove technology support to C-suite executives and senior leadership. This is a highly visible position within a polished, fast-paced corporate environment where professionalism, discretion, responsiveness, and exceptional service are essential.

Salary/Hourly Rate:
$115k - $135k

Position Overview:
The Executive Technology Support Specialist will provide dedicated technology support to C-suite executives and senior leadership. This individual will provide high-touch, real-time support across Windows, Apple/iOS, Microsoft 365, mobile devices, conferencing technology, and executive productivity applications.

Responsibilities of the Executive Technology Support Specialist:

• Provide dedicated, white-glove technology support to C-suite executives and senior leadership.
• Troubleshoot and resolve technology issues quickly with minimal disruption to executives.
• Support Windows 11, Microsoft 365, Outlook, Teams, Zoom, OneNote, and related productivity applications.
• Provide advanced support for iPhones, iPads, and the Apple iOS ecosystem.
• Configure, maintain, and troubleshoot executive mobile devices using Microsoft Intune/MDM.
• Partner closely with executive assistants and administrative teams to proactively address technology needs.
• Provide device configuration, software updates, maintenance, and troubleshooting.
• Support executive meetings, travel, presentations, and other time-sensitive technology needs.
• Coordinate with internal IT teams while maintaining ownership of the executive support experience.
• Maintain strict confidentiality and discretion when supporting senior leadership.

Required Experience/Skills for the Executive Technology Support Specialist:

• 5+ years of professional IT/Desktop Support experience.
• At least 3 years of dedicated C-suite, executive, or VIP technology support.
• Experience supporting senior executives within a large, highly professional corporate environment.
• Strong hands-on experience supporting both Windows and Apple/iOS environments.
• Expert-level support experience with iPhone and iPad.
• Hands-on Microsoft Intune / Mobile Device Management (MDM) experience.
• Strong Microsoft 365, Outlook, Teams, Zoom, and OneNote experience.
• Proven ability to provide white-glove, high-touch support in a fast-paced environment.
• Exceptional communication skills, professional presence, discretion, and customer-service orientation.
• Ability to work onsite in Manhattan 5 days per week.
• Flexibility to provide occasional after-hours or weekend support when required.

Preferred Experience/Skills for the Executive Technology Support Specialist:

• Experience supporting CEOs, Chairpersons, Managing Directors, or other senior executives.
• Executive support experience within a global enterprise, financial services, real estate, professional services, or family office environment.
• Experience supporting executive travel and mobile work environments.
• Experience with Diligent, PDF Expert, and other executive productivity applications.
• Experience supporting enterprise-grade mobile security configurations.

Education Requirements:

• Bachelor's degree required.

Benefits:

• Comprehensive medical, dental, and vision insurance.
• Life and disability insurance.
• 401(k) with company matching.
• Wellness benefits.
• Annual bonus eligibility.
• Additional company benefits.

Job Wrapping ID: #LI-AJ3

About Atrium:What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success. By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy . As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 406372