JOB SUMMARY:
Responsible for expediting parts and materials to ensure orders are completed on time. Provides aggressive follow-up on all internal customer requests and status updates.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:
- Steward our mission (to enrich lives by providing differentiated packaging automation and services) and values (unwavering integrity, servant's heart, ownership spirit and continuous innovation and improvement).
- Monitors the expedite box answering internal customer requests around expedited parts.
- Monitors and takes action on all manufacturing orders that are past due, or idle to prevent the order from being late.
- Coordinates priority projects needing expediting with the appropriate manufacturing personnel to ensure they are completed on-time.
- Provides proactive feedback to internal customers on orders being expedited, orders customers have paid an expedite fee for, orders that are past due, behind schedule, and others as requested along with an estimated time of arrival.
- Expedites short materials with purchasing to minimize orders starting late due to short materials. In addition, expedites materials needed to replace missing or defective materials for in-process orders.
- Expedites Corrective Action Requests (rework orders) to ensure they are being completed by requested turnaround.
- Assembles weekly production meeting documentation on part statuses for internal customers.
- Works to identify, root-cause and implement process improvements to improve flow of manufacturing.
- Performs various other tasks as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong interpersonal skills and the ability to work effectively with others to meet strict deadlines and problem-solve issues.
- Competent in Microsoft Outlook, Excel, PowerPoint and Word with ability to download files and manipulate data.
- ERP experience
- Ability to understand and follow specific instruction and procedures.
- Strong communication and listening skills, both verbal and written.
- Detail-oriented, organized, motivated, responsible, and able prioritize tasks.
- Able to work overtime to meet customer needs.
- Strong sense of accountability and initiative.
EDUCATION AND/OR EXPERIENCE:
- High school diploma and 3-5 years of expeditor experience or equivalent
- Applicable two-year degree and 1-2 years of equivalent experience
OTHER INFORMATION:
All full-time positions offer attractive compensation and benefits that include ESOP stock allocation, 401(k) match, a company health clinic, medical, dental, life and disability insurance, volunteer time off, along with holiday pay and paid time off.