Communication Skills, Customer Experience, Customer Support/Service, Dental Insurance, Driver's License, Health Insurance, Identify Issues, Leadership, Maintenance - Appliances, Maintenance Services, Professional Services, Refrigeration, Team Player, Training/Teaching, Vision Plan
- 401(k)
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Senior / Experienced Appliance Repair Technician
Keith’s Appliances – Norwich, CT
Up to $40 per hour
Full-Time | On the Road
About Us
Keith’s Appliances is a locally owned appliance retailer built on service. Our service department is the foundation of our business and what sets us apart from big box stores.
We are seeking an experienced residential appliance repair technician who takes pride in quality work, professionalism, and customer experience.
Position Overview
This role is responsible for diagnosing and repairing residential appliances in customers’ homes in a safe, efficient, and professional manner.
We are looking for a technician who can work independently, manage their route responsibly, and represent our company with integrity.
Compensation
- $28 – $40 per hour, based on experience and certifications
- Overtime opportunities
- Paid training
- Growth path into senior-level leadership roles
Requirements
Experience:
- Minimum 3 years residential appliance repair experience (Required)
- Experience with refrigeration and sealed systems preferred
- Experience with gas appliances preferred
License/Certification:
- Valid Driver’s License (Required)
Work Location:
- On the road (service vehicle provided)
Responsibilities
- Diagnose and repair residential appliances
- Complete service calls according to daily route schedule
- Communicate clearly with customers regarding repairs and costs
- Document service calls accurately
- Pre-screen scheduled calls and order parts as needed
- Maintain a professional and courteous demeanor at all times
Senior-level candidates may also:
- Assist with training junior technicians
- Support service manager with technical troubleshooting
- Lead complex diagnostic and sealed system jobs
What We’re Looking For
- Strong diagnostic skills
- Ability to work independently
- Clean and professional appearance
- Customer-first mindset
- Reliable and punctual
- Team-oriented attitude
Why Keith’s?
- Stable, locally owned company
- Established customer base
- Professional service structure
- Opportunity to grow into senior technician or leadership roles
- Supportive management team
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.