Experience Hotel FRONT DESK agent

Benefits:

• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Vision insurance
• Free uniforms

About the Role:
Classy Cleaning Staffing Agency is looking for an experienced Hotel Front Desk Agent to join our growing team in Chester, PA! This is a fantastic opportunity to bring your hospitality expertise to a dynamic staffing environment where your guest service skills truly shine. If you thrive in fast-paced settings and love making guests feel welcome, we want to hear from you!MUST HAVE AND SHOW HOTEL FRONT DESK EXPERIENCE…



Responsibilities:

• Greet and check in/check out hotel guests in a professional and courteous manner
• Manage reservations, cancellations, and room assignments using property management systems (PMS)
• Handle guest inquiries, requests, and complaints with prompt and effective resolution
• Process payments, verify billing information, and maintain accurate financial records
• Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction
• Answer multi-line phone systems and respond to emails regarding bookings and hotel information
• Maintain front desk operations, including night audit procedures when required

Requirements:

• Prior hotel front desk or hospitality experience required
• Proficiency with property management systems (PMS) such as Opera, Fosse, or similar
• Strong customer service and interpersonal communication skills
• Ability to handle cash transactions and maintain accurate records
• Professional appearance and demeanor at all times
• Flexibility to work various shifts including evenings, weekends, and holidays
• High school diploma or equivalent required; hospitality degree a plus

About Us:
Classy Cleaning Staffing Agency is a trusted staffing partner serving the Philadelphia airport , PA area, connecting skilled hospitality and service professionals with top employers in the region. Our clients rely on us to deliver reliable, polished, and experienced staff who uphold the highest standards of service. We take pride in supporting our employees with consistent opportunities and a team that truly values your skills and dedication.