Experienced Automotive Service Advisor / Assistant Service Manager - New Castle Hyundai

Experienced Automotive Service Advisor / Assistant Service Manager Full-Time | Hertrich Family of Automobile DealershipsStep Into a leading role in Automotive Service. Grow With One of the Region's Best.The Hertrich Family of Automobile Dealerships is looking for an experienced, customer-driven Automotive Service Advisor / Assistant Service Manager ready to take the next step in their automotive service career.If you thrive in a fast-paced environment, value high standards, and want long-term growth with a respected dealership group, this is your opportunity.Why Hertrich?Family-owned and operated for over 60 years24 dealerships | 18 automotive brands and 15 Collision Centers across 4 statesIndustry leader with proven stability and growthStrong community involvement supporting 90+ local organizationsEntrepreneurial culture focused on performance and excellenceClear pathways into growth, success and career advancementWhat We Offer:Competitive salary with performance opportunityMedical, Dental, Vision & Life InsuranceShort- and Long-Term Disability coveragePaid vacation, holidays, and personal/sick days401(k) with employer matchEmployee vehicle purchase discountsWhat You'll Do:Deliver a professional, high-quality service experience from check-in to completionGreet service customers and manage inbound service callsSchedule appointments and communicate service timelinesPresent repair and maintenance estimates clearly and confidentlyCoordinate repair orders with Technicians and monitor workflowRecommend additional services when appropriateSupport daily service operations and administrative processes (training provided to prepare you for Service Management)Help maintain parts inventory and enforce service policiesPerform additional responsibilities as neededWhat We're Looking For:2-3 years' experience as an Automotive Service Advisor / Service Writer OR 1+ year as an Assistant Service ManagerProven customer service and sales/up-selling skillsStrong communication, organization, and follow-throughComfortable with computers and dealership service systemsHigh School Diploma or GED requiredValid driver's license with a clean or near-clean driving recordFlexible availability, including evenings and SaturdaysBuild Your Future with HertrichAt Hertrich, we don't just fill positions-we develop leaders. If you're ready to grow, lead, and make an impact with a company that values excellence, we want to hear from you.Apply today and take the next step in your service career.Hertrich Family of Automobile Dealerships is an Equal Opportunity Employer and a drug-free workplace. We are committed to an inclusive environment where all team members can succeed 

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