POSITION SUMMARY:
This position has the greatest perceived responsibility - direct guest contact. They spend more time interacting with guests than any other position. Greeting guests when they arrive, answering the phone, taking accurate orders, and delivering completed orders to the guest reflect the restaurant's image,all with a great attitude and a smile!
KEY RESPONSIBILITIES:
Describe menu items to customers or suggest drinks that may appeal to their taste
Provide customers with information such as coffee blend, preparation techniques, ingredients used, allergen information, etc.
Assist with preparing and serving food items as needed
Prepare and serve beverages ranging from simple drinks (e.g. coffee and tea) to elaborate specialty drinks
Clean and sanitize work areas, utensils, and equipment according to health and sanitation standards
Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functionality
Uphold company safety and sanitation requirements to ensure the health and safety of our guests and team
Stock stations with proper paper products or beverage preparation items as necessary
Operate cash registers and credit card machines
Benefits: