Experienced BDC Sales Representative
Welcome to Team Elgin Chrysler Dodge Jeep RAM! Are you ready for a fast-paced, professional career with a world-class culture and endless opportunities for development, growth, and career advancement? If you have a positive and contagious energy and want to be part of a fun team, then this is the career for you! When you join the team of Elgin Chrysler Dodge Jeep RAM, you will be part of a family that is driven to succeed both personally and professionally!
Business Development Center: This position requires the learning and memorization of professionally persuasive skills and techniques designed to help the BDC representative develop rapport and build value with clients who are in various stages of the car buying process. It also encourages them to make an appointment to visit our showroom and meet with our Client Advisors. This position interacts daily with Client Advisors and Sales Managers.
Benefits:
- Medical Plan
- Dental Plan
- Vision Plan
- 401(k) Savings Plan
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Discounts on Products and Services
- Flexible Schedules
- Work-Life Balance
Responsibilities:
- Handle customer contacts, follow-up, new business development, and existing customer retention
- Receiving and promptly responding to inbound sales calls and internet inquiries
- Identify client needs and schedule appointments for the sales department
- Placing outbound phone calls and emails to potential and existing clientele
- Ensuring client concerns are addressed prior to the appointment date, such as vehicle pricing, product availability, vehicle equipment questions, appointment process/duration, etc.
- Contacting clients before their appointment date to confirm their appointment(s)
- Data mining and prospecting for sales and service opportunities
- Execute prospect follow-up calls and gauge customer satisfaction
- Attend and participate in department meetings
- Ability to work in a fast-paced, deadline-oriented environment
- Ability to work well as part of a team or group
- Excellent oral, written, and interpersonal communication skills
- Express a positive attitude, exceptional work ethic, and a willingness to learn
- Computer literacy, organizational skills, follow-up and typing abilities
- Ability to read and comprehend instructions and information
Qualifications:
- 1 to 3 years of experience required
- Previous experience in a disciplined, process-oriented, and sales-driven role through inbound and outbound appointment and service calls, internet leads, and internally generated customer opportunities
- Ability to gain overall knowledge of automotive sales and service department operations
- Strong organizational and leadership skills
- Knowledge of social media, social media channel marketing, and social media blogging
Don’t forget to join our Talent Community! Our Talent Community gives applicants the ability to submit their information and area of interest for future hiring possibilities.
Qualifications:
- Previous experience in a disciplined, process-oriented and sales-driven role through inbound and outbound appointment and service calls, internet leads and internally generated customer opportunities
- Ability to gain overall knowledge of automotive sales and service department operations
- Strong organizational and leadership skills
- Knowledge of social media, social media channel marketing and social media blogging