Coaching, Cross-Selling, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, High School Diploma, Insurance, Mentoring, Multilingual, Time Management
LOCATION
Sugar Land, TX
POSTED
30+ days ago
Benefits:
401(k)
Company parties
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Parental leave
We know you know GEICO Local Office. But you should get to know us for great careers, too. And, right now, we’re looking for a Bilingual Customer Service Representative to start a GEICO Local Office career in Sugar Land, TX. As a Bilingual Customer Service Representative, you will take ownership for each customer interaction while educating and counseling policyholders on making the right decisions. At GEICO Local Office, it’s not just a job, it’s growth and opportunity.
There's one thing our associates all have in common: they found a career they never expected. With coaching and mentoring, you will find your position as a Bilingual Customer Service Representative can become a career in the most unexpected and rewarding ways. On a team with solution-oriented service associates focused on customer retention, you will:
• Become a trained insurance professional and help customers service their insurance policies through exciting life events
• Ensure customers have the right level of coverage while identifying and resolving customer conflicts
• Cross sell products to existing clients.
• Interact with all GEICO products offered and externally engage with policyholders, Department of Motor Vehicles, Registry of Motor Vehicles, banks, dealerships and other insurance companies
We are looking for people with results they are proud of, such as:
• High school diploma or equivalent
• Good customer service skills or prior experience
• Strong attention to detail with time management and decision-making skills but also described as someone with high energy and driven to be the best
• Solid computer, grammar and multi-tasking skills
Requirements
• Ability to work comfortably in a fast-paced,
• LICENSED PROPERTY AND CASUALTY Agent
Job Type: Full-time Experience: •Customer Service Representative: 1 years (Required) License: •Property and Casualty License Required but willing to train the right person