Experienced Debt Collection Specialist II

We are hiring Experienced Debt Collection Specialists with a background in bank, retail, or credit union receivables. This role requires strong communication, negotiation, and account resolution skills in a fast-paced environment.

Responsibilities:

• Handle inbound and outbound collection calls
• Collect on delinquent accounts (bank, retail, credit union portfolios)
• Negotiate payment arrangements and resolve account issues
• Perform account research, reconciliation, and documentation
• Maintain compliance with all applicable regulations
• Meet or exceed individual performance goals

Benefits:

• $16.00 to $25.00 hourly rate + uncapped bonus potential
• Monthly incentive programs
• 3 weeks paid training
• Medical, dental, vision, and 401(k)
• Paid time off (vacation, holidays, sick time)
• Employee referral program
• Flexible scheduling