Communication Skills, Computer Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Establish Priorities, Health Insurance, Heavy Equipment/Vehicles, Multitasking, Telephone Skills, Time Management, Vision Plan
LOCATION
Newton, MA
POSTED
30+ days ago
Benefits:
Dental insurance
Health insurance
Vision insurance
Here at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.
Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.
Dispatch drivers to their destinations efficiently
Prioritize calls dispatched to the drivers
Knowledge of function and capacity of all equipment dispatched
Ability to adapt to change, work under stressful conditions, and a fast paced environment
Provide appropriate estimated and time of arrivals
Maintain effective working relationships with co-workers and the general public
Answering multiple phones lines
Ability to defuse a stressful situation
Qualifications:
Proven experience in towing dispatching
Excellent customer service skills
Strongly skilled in organization and attention to detail