Experienced General Manager - Mixed-Use Development

It is an exciting time for IMT as we continue to expand our portfolio! We are hiring a General Manager for our brand-new luxury mixed-use development, Via Avanti, which includes 325 apartment homes and over 36,000 square feet of retail spaces in Sherman Oaks, CA.

IMT Residential is a nationwide, multi-family residential investment and property management firm. Founded in 1992 in Sherman Oaks, California, IMT now owns and manages over 18,000 units in nine states.

IMTeam: Integrity. Motivation. Teamwork. Excellence. Accountable. Memorable. That describes who we are. 

The team-oriented collaborative environment is one where you are given the support and resources to use your skills to the fullest and thrive in your career. Your contributions are valued and recognized through a generous compensation and benefits package.

• Pay - $110,000.00-$130,000.00/yr. depending upon skills and experience related to the role
• Bonuses for all associates at the properties - Monthly bonuses based on the team's performance for everyone
• Health - Medical, dental, vision, wellbeing programs, gym membership contributions
• Financial - 401(k) with company match, medical and dependent care flexible spending accounts, life insurance, 20% housing discount
• Career - Comprehensive training programs, mentorships
• Community Manager training - Community Manager Designation Program unique to IMT with training courses for associates to obtain more knowledge and build skills which can lead to career advancement, bonuses, and pay raises
• Office associate benefits - $500 uniform allowance
• Time off - PTO, vacation, holidays
• Perks - Office, region and nationwide events including team lunches, community service opportunities, apartment industry events, contests, end of the year celebrations, and more! 

IMT is always looking to match great talent with our varied career opportunities. Apply today to experience the IMTeam difference!

The General Manager assumes full responsibility for ensuring a positive working environment, overseeing the day-to-day operations of the entire development, and providing the highest level of service for our residents, prospects, and customers. This role requires a strategic thinker with a strong background in property management, excellent leadership skills, and a passion for delivering luxury experiences.

Responsibilities:

• Oversee the daily operations of the residential and retail spaces, ensuring all facilities are well-maintained and operating efficiently.
• Partner with your Facilities Manager to ensure property site conditions are in good working order with excellent curb appeal.
• Manage relationships with vendors and contractors, negotiate contracts, and oversee the quality of services provided.
• Ensure compliance with local regulations, building codes, and safety standards, implementing and overseeing safety protocols, emergency procedures, and risk management initiatives.
• Foster strong relationships with residents, office tenants, and retail partners, addressing their needs promptly and ensuring high satisfaction levels.
• Maintain an open-door policy to provide outstanding customer service and build lasting relationships.
• Lead, motivate, and develop a team of maintenance and leasing associates, as well as support personnel, fostering a culture of accountability, professionalism, and continuous improvement.
• Lead sales with continuous involvement in the leasing process including leasing apartment homes yourself, renewing leases, developing your team’s skills, marketing your community, and monitoring market conditions
• Develop and manage budgets, financial reports, and forecasts. Monitor financial performance and implement strategies to maximize profitability. Drive financial results to achieve IMT’s income and expense goals.
• Adhere to Fair Housing laws, regulations, and IMT’s policies and procedures
• Perform bookkeeping and financial tasks including rent collection, delinquency, move-out statements, and financial and variance reports
• Additional projects and/​or duties as assigned

Please apply if you have:

• 5+ years of Multi-family housing management experience
• Experience overseeing mixed-use communities with both residential and retail operations preferred
• ARM or CAM designation preferred
• Bachelor’s degree in Business Administration, Real Estate, Property Management, or a related field preferred
• Strong financial acumen with experience managing budgets, financial reporting, and operating expenses
• Strong knowledge of building systems, maintenance practices, and overall property operations
• The ability to connect with a variety of people and successfully lead, develop, and motivate a team
• Exceptional verbal and written communication skills
• Excellent organizational, multitasking, and problem-solving skills
• The ability to thrive in a fast-paced, high-volume environment while managing competing priorities
• The ability to work well independently and make sound business decisions
• A positive attitude with a desire to learn, grow, and continuously develop your skills
• Proficiency with Microsoft Outlook, MRI, OpsTechnology, SuiteSpot, and other property management software, along with the ability to quickly learn new technologies
• Active and valid driver's license is required

Consistent with our company values, IMT Residential is an Equal Opportunity Employer with a strong commitment to cultivating a diverse and inclusive environment.

We provide equal opportunities to all IMT associates and applicants for all terms and conditions of employment including recruiting, hiring, placement, compensation, training, transfer, promotion, leave of absence, termination, layoff, and recall. IMT prohibits discrimination and harassment of any type. We encourage applicants of all cultures, ethnicities, races, colors, national origins, religions, ages, gender identities or expressions, sexual orientations, disability statuses, genetics, and veteran statuses to consider a career with us. Additionally, we believe in the California Fair Chance Ordinance. IMT will consider all qualified applicants for employment, regardless of their criminal histories, for all of our locations.

We understand that a team with a variety of work and life experiences leads to greater success. Our recruiting team looks for a desire to learn and perform the job combined with an alignment to our IMTeam values of Integrity, Motivation, Teamwork, Excellence, Accountable and Memorable.