Experienced HVAC Technician - Residential & Light Commercial

A&E Plumbing, Heating & Air

Gresham, OR

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JOB DETAILS

SALARY

SKILLS

Billing, Communication Skills, Customer Experience, Customer Relationship Management (CRM), Customer Support/Service, Customer Training, Dental Insurance, Documentation, Driver's License, Electricity, Environmental Protection Agency (EPA), Health Insurance, Healthcare, Identify Issues, Maintenance - HVAC, Maintenance Services, Oil and Gas, Plumbing, Pricing, Problem Solving Skills, Pumps, Refrigeration, Sales, Solution Sales, Systems Maintenance, Training/Teaching, Vision Plan

LOCATION

Gresham, OR

POSTED

6 days ago

Benefits:

Roth 401(k)
401(k)
401(k) matching
Company car
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

**Long-term job posing - Open till filled

Full-Time | Experienced | Residential & Light Commercial

A&E Plumbing, Heating & Air is growing fast, and we’re looking for a top-tier HVAC Service Technician who can own their day, solve complex problems, and deliver premium customer experiences. If you are the type of technician who takes pride in clean, accurate diagnostics, strong communication, and high-quality workmanship—we want to talk.

Position Overview:

The High-Level Service Technician is responsible for diagnosing, repairing, and maintaining residential and light commercial HVAC systems at an expert level. This role requires advanced troubleshooting ability, clean documentation, and the ability to educate customers and present solutions professionally.

Key Responsibilities
Technical Expertise:

Diagnose and repair gas furnaces, heat pumps, ductless systems, air handlers, AC units, and ventilation systems.
Perform advanced electrical and refrigeration troubleshooting.
Handle both standard and complex service calls with minimal oversight.
Perform high-quality maintenance with full system documentation and recommendations.
Install common service-level components (motors, boards, compressors, thermostats, drains, safeties, etc.).

Customer Service & Sales:

Communicate clearly with homeowners and present repair options with integrity.
Build trust through accurate explanations and honest recommendations.
Provide written estimates and document declined recommendations.
Uphold high close-rates without pressure or gimmicks—solution-based selling only.

Operational Excellence:

Maintain high billable efficiency and follow company-standard tasking/pricing.
Fill out Service Titan (or other CRM) invoices thoroughly and professionally.
Maintain a clean, fully stocked company vehicle.
Follow all safety protocols and manufacturer specifications.

Qualifications:

5+ years of residential or light commercial HVAC service experience
EPA 608 Certification
Strong electrical and refrigeration troubleshooting skills
Ability to perform high-level diagnostics independently
Clean driving record
Excellent communication and customer-service skills
Capable of working on roofs, in crawlspaces, and in varying weather conditions

Preferred (Not Required):

NATE Certification
Experience with Service Titan
Ductless/VRF knowledge
Boiler experience
Oil Furnace experience

Compensation & Benefits:

Competitive hourly rate based on experience
Spiffs and performance bonuses
Growth plans for long term employment
Ongoing paid training and certifications
Company van, gas card
Tools purchase program
Employee Discounts
100% paid health care: Medical, Dental and Vision
AFLAC
HSA
PTO, 1 floating holiday, 6 paid holidays, and sick leave
401K with 3.5% match
Progressive longevity bonus, $250 per year
Year-round steady work

* High-performing technicians thrive here—we want someone ready to grow and succeed with our department.

About the Company

A&E Plumbing, Heating & Air

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