Experienced Inside Sales Representative

My Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.

Location: Houston, TX

Position Overview

Our client is seeking a detail-oriented and customer-focused Inside Sales Representative to support daily sales operations and deliver exceptional service to customers and internal teams. This role serves as a key point of contact for customers, assisting with product inquiries, order processing, pricing, and coordination with the outside sales team. The ideal candidate is proactive, organized, and comfortable working in a fast-paced environment with a strong sense of urgency.

Key Responsibilities

• Serve as the primary point of contact for customer inquiries regarding products, pricing, availability, and order status

• Process incoming orders via phone, email, and system entry with a high level of accuracy

• Check inventory levels, confirm stock availability, and communicate shipping timelines

• Prepare quotes and ensure orders are entered according to customer specifications

• Support outside sales representatives by sourcing products, preparing pricing, and coordinating follow-up

• Maintain accurate customer and order records within company systems

• Resolve customer issues, discrepancies, or concerns in a professional and timely manner

• Coordinate with purchasing, warehouse, and logistics teams to ensure smooth order fulfillment

• Provide product information and recommend solutions to meet customer needs

• Assist with sales reporting, tracking orders, and general administrative support

• Build and maintain strong relationships with customers to support repeat business and customer satisfaction

Qualifications

• Prior experience in inside sales, customer service, order entry, or sales support, ideally in electrical, construction, distribution, or industrial environments

• Strong communication skills with the ability to interact professionally with customers and internal teams

• Ability to manage multiple priorities, meet deadlines, and stay organized in a fast-paced setting

• Detail-oriented with strong data entry accuracy and problem-solving skills

• Self-motivated and able to work independently while contributing to a team environment

• Comfortable using computers, order management systems, and Microsoft Office (Excel, Outlook, etc.)

• Positive attitude with a strong customer-first mindset

• Quick learner with the ability to adapt to new products and processes

• High School Diploma or equivalent required; additional education or industry training is a plus

Preferred (Nice to Have)

• Experience in electrical supply, industrial distribution, or related technical product environment

• Familiarity with quoting systems or ERP software

• Understanding of basic electrical products or terminology

Work Environment

• In-office role with regular in-person attendance required

• Collaborative team environment supporting sales, warehouse, and operations

Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am-5:00pm

My Next Career Path Staffing is a full service Staffing Firm where we are dedicated to providing a great candidate experience and where we match our candidates to career opportunities that meet their objective, vision and passion.