At Mac Haik Ford, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. The team at Mac Haik Ford is so proud to be an active member of a thriving, warm, and vibrant community full of adventurous and driven people.
Now Hiring
Internet Sales
The Internet Sales position generates sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The Internet Sales position is responsible for responding to customer inquiries and for using lead management tools to deliver sales results.
Skills / Qualities Preferred Include:
- Ford Experience preferred
- Sign on bonus with proven experienced track record!!!
Essential Duties and Responsibilities
- Increase the sales traffic of the Internet Department by responding to emails, making outbound sales calls such as (not limited to) internet lead responses, unsold internet showroom traffic and follow up calls which produce specific appointments for internet sales and the sales team.
- Respond to internet inquiries with courtesy, accuracy and professionalism.
- Understands the needs of the Internet customer, developing a flexible sales process, to draw them into the store for vehicle demonstration and to close the transaction.
- Supports the marketing initiatives of the dealership through internet promotions.
- Checks systems frequently and responds to inquiries immediately; promptly and accurately enter all customer inquiry data into the CRM.
- Effectively utilize lead management tools to maintain repeat and referral business.
- Establish personal income goals that are consistent with dealership standards of productivity in setting and confirming a volume of daily appointments, and devise a strategy to meet those goals.
- Conduct business in a variety of traditional and non-traditional methods, such as email, telephone, in-person appointments, and others.
- Develop and convey a high level of automotive product knowledge.
- Ensures that Internet store inventory, pictures, and status are updated on a daily basis.
- Develop and enforce procedures to record and confirm all appointments for the sale and delivery of vehicles.
- Adhere to consistent and reliable work schedule.
- Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
- Effectively perform duties and responsibilities in a safe manner.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent required
- Proficiency with operating in a web base, networked, internet environment.
- CRM and DMS experience preferred
- Ability to sell a minimum quota according to dealership standards
- Valid driver’s license and acceptable driving record
- Successful completion of pre-employment screening
- Authorization to work in the USA
Here’s what we offer:
- Medical, dental, and vision insurance plans
- 401(k) Retirement Plans with Company Match
- Opportunities for advancement
- Great culture
- 5 day work week
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.