Experienced ServiceNow HR Application Analyst

• Entity: Corporate
• Department: IS-Corporate Applications
  
• Location: Remote based out of Philadelphia, PA
• Hours: 8hr Days

This position is based in Philadelphia but is eligible to be performed remotely from within the United States. For remote work outside PA/NJ/DE/MD, employment will be through a third party.

Summary:

This position will be part of a team implementing the HR ServiceNow modules for HR Case Management across of broad spectrum of HR departments. It will start as project support moving through discovery, requirements documentation, testing, training, and roll out then move into day to day production support. Hands on experience with the ServiceNow HR modules is highly desired.

The Experienced ServiceNow HR Application Analyst is responsible for enhancing, supporting, and maintaining an application within the UPHS health system. Responsibilities include; providing instruction on various technical topics to other team members, managing an application project through the entire project life cycle while meeting project deadlines and initiatives. Coordinating the development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Serve as the resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build and configuration, maintenance and data integrity. Work with cross functional teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams.