Germain Land Rover North Hills
Experienced Warranty Administrator
Wexford, PA
Full-time Monday through Friday 8am to 5pm
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As an Experienced Warranty Administrator, you will be responsible for coordinating and processing warranty claims in compliance with company policies and manufacturer requirements.
Responsibilities:
Process all warranty claims in a timely manner, as the repair orders are closed
Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution
Book the appropriate technicians for the hours earned on the operations performed
Informing the technician and department management of adjustments as they occur
Manage manufacturers company policies and procedures
Stay up-to-date on warranty procedures and changes to manufacturer guidelines
Requirements:
Prior experience as a Warranty Administrator in the automotive industry
Knowledge of warranty processes and procedures
Attention to detail and strong organizational skills
Excellent communication and interpersonal abilities
Proficiency in software applications for processing warranty claims
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at GermainCareers.com.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.