Experiential Marketing Retail Technical Events Specialist

Experiential Marketing Retail Technical Events Specialist

Contract (12 Months + Possible extension)

San Francisco, CA (Hybrid)

Pay Rate: $45-50 an hour on W2 (DOE)

We are seeking a highly motivated and detail-oriented Technical Coordinator to join our Event Experiences team. In this role, you will support experiential retail activations, technical integrations, and live event environments by delivering reliable, innovative, and customer-focused technical solutions.

The ideal candidate is organized, adaptable, and hands-on, with a strong technical background in event technology, systems integration, networking, and audiovisual systems. You thrive in fast-paced environments, can manage multiple projects simultaneously, and are comfortable troubleshooting complex technical challenges both remotely and onsite.

Key Responsibilities

Event Planning & Technical Support

• Collaborate with business groups, product teams, and stakeholders to define technical requirements for events and experiential activations.

• Support the planning, configuration, and deployment of event technologies, including:

• Audio/Video systems

• Lighting

• Networking and internet connectivity

• Live sound reinforcement

• Power distribution

• HVAC requirements

• Assist with technical design, system configuration, wiring, and implementation while advising on system capabilities and limitations.

Event Execution & Operations

• Create and maintain wiring diagrams, installation plans, and technical documentation for event builds.
• Support pre-event content testing, demo setup, troubleshooting, and quality assurance.
• Assist with system construction, load-in, setup, testing, show operations, troubleshooting, teardown, and load-out activities.
• Provide onsite technical support during activations and integrations, ensuring seamless execution and customer experience.
• Identify, troubleshoot, and resolve technical issues quickly and effectively during live events.

Device & Network Management

• Configure, manage, and maintain activation devices and associated accounts.
• Ensure all devices are properly tested, updated, and equipped with required applications and content.
• Design, deploy, and manage network infrastructure for activations and integrations.
• Adapt network configurations onsite to meet changing event requirements.

Logistics & Asset Management

• Coordinate equipment preparation, packing, shipping, inventory tracking, and return logistics for events and business group requests.
• Assist with building and maintaining integration systems, including mixing racks and supporting hardware.

Innovation & Continuous Improvement

• Research emerging technologies and evaluate opportunities to enhance event delivery solutions.
• Stay current with industry trends, standards, certifications, and best practices.
• Conduct quality assurance testing across Apple, Android, and Windows platforms and devices.

Qualifications

Education

• Bachelor's degree in a related field or equivalent practical experience.

Experience

• 5+ years of experience in event technology, systems integration, audiovisual production, or related fields.
• 3+ years of experience supporting demonstrations, activations, or experiential retail environments.
• Experience working in fast-paced event environments with multiple concurrent projects.

Required Skills & Expertise

• Strong knowledge of professional and consumer AV systems, including:

• Hardware, cabling, connectors, and signal conversion

• Audio/video signal distribution

• Networking and connectivity solutions

• Power and environmental systems

• Experience with smartphones, tablets, laptops, computers, TVs, home theater systems, and related technologies.

• Proficiency with both macOS and Windows operating systems.

• Strong understanding of retail activation environments and the unique technical challenges they present.

• Excellent troubleshooting, problem-solving, and analytical skills.

• Strong organizational skills with the ability to manage multiple priorities and deadlines.

• Effective communication and cross-functional collaboration skills.

• Ability to influence and collaborate across teams without direct authority.

• Customer-focused mindset with a proactive and adaptable approach.

• Ability to remain calm and effective under pressure.

• Hands-on, self-starter mentality with a strong desire to learn and grow.

• Willingness to travel frequently for event support and activations.

Preferred Attributes

• Positive, professional attitude with strong interpersonal skills.
• Highly adaptable and comfortable working in rapidly changing environments.
• Creative thinker who can develop practical solutions to complex technical challenges.
• Team-oriented professional who enjoys collaborating across diverse groups and functions.

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#RTA

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.