Bussing, Catering Services, Communication Skills, Cook Dishes, Customer Support/Service, Detail Oriented, Food and Beverage Industry, Leadership, Lift/Move 25 Pounds, Multitasking, Organizational Skills, Quality Control, Quality Metrics, Restaurant, Retail, Team Player
Job Description – Expo
Job Title: ExpoReports to: General ManagerEmployment Type: Full-Time / Non-ExemptEligible for Tips: Yes – Crew Level 3
About Olive & Finch Collective
Olive & Finch Collective is a Denver-based hospitality group committed to fresh, chef-driven meals, exceptional guest experiences, and a people-first culture. Since opening in 2013, our growing portfolio now includes restaurants, neighborhood cafés, a full-service bakeshop, a robust catering and events division, retail and grab-and-go operations, and multiple locations at Denver International Airport. At Olive & Finch, we believe in inclusive leadership, sustainable growth, and nourishing both our guests and our teams.
Position Summary
The Expo is responsible for coordinating the flow of food from the kitchen to the guest, ensuring every order is accurate, beautifully presented, and meets Olive & Finch standards. This role performs all FOH Crew responsibilities and leads the expo station, verifying kitchen output against build guides, assembling to-go and catering orders, and communicating with the BOH team to maintain smooth service. As a Crew Level 3 position, the Expo is key to quality control and overall guest satisfaction.
Key Responsibilities
- Perform all FOH Crew responsibilities including greeting guests, bussing tables, running food and beverages, and maintaining a clean and organized dining area.
- Lead the expo station during service, ensuring it is fully stocked, organized, and running efficiently.
- Verify that food coming out of the kitchen matches Olive & Finch build guides for accuracy and presentation.
- Assemble and check all to-go and catering orders for completeness and quality before they leave the restaurant.
- Communicate clearly with the kitchen team to ensure timing, accuracy, and smooth ticket flow.
- Maintain cleanliness and organization of the expo station throughout the shift.
- Work closely with FOH and BOH teams to deliver a seamless guest experience.
- Always Uphold Olive & Finch service and quality standards.
Qualifications
- Previous experience in a restaurant expo or food-running role preferred but not required.
- Strong attention to detail and ability to multitask under pressure.
- Excellent communication skills for coordinating between FOH and BOH teams.
- Ability to work in a fast-paced environment while maintaining accuracy and composure.
- Must be able to stand for extended periods and lift up to 25 lbs.
- Availability to work mornings, evenings, weekends, and holidays as needed.
Competencies / Core Values
- Guest-focused and service-oriented.
- Highly organized and detail-driven.
- Collaborative and calm under pressure.
- Reliable, punctual, and committed to excellence.
- Positive attitude and willingness to learn.
Reporting Structure
Reports to the General Manager. This position does not have direct reports.
Work Environment & Physical Requirements
This is a hands-on, fast-paced position requiring extended periods of standing, walking, and working at the expo line. Must be able to bend, lift, and move quickly to support service. Shifts may include mornings, evenings, weekends, and holidays.
Compensation & Benefits
- Hourly pay + tip share (Crew Level 3).
- Meal discounts, flexible scheduling, and opportunities for advancement.
EEO & At-Will Statement
Olive & Finch Collective is an Equal Opportunity Employer. Employment with Olive & Finch is at-will, meaning either the employee or the company may terminate employment at any time, with or without notice or cause. This job description is not an employment contract and may be updated as business needs evolve.