Export Logistics Coordinator

Reliance Global Logistics USA

Elmhurst, IL

JOB DETAILS
SKILLS
Air Cargo, Business Development, Communication Skills, Continuous Improvement, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Freight Forwarding, ISO (International Organization for Standardization), Industry Standards, Interpersonal Skills, Logistics, Maintain Compliance, Marine Cargo, Microsoft Excel, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Regulatory Compliance, Strategic Accounts, Supply Chain, Supply Chain Management Software, Team Building, Team Player, Time Management, Writing Skills
LOCATION
Elmhurst, IL
POSTED
Today

We are seeking a detail-oriented and proactive Export Logistics Coordinator to manage export operations and support strategic customer accounts. This role is responsible for coordinating end-to-end shipment execution, ensuring compliance with international regulations, and delivering exceptional customer service.

Key Responsibilities

  • Manage assigned strategic accounts and serve as the primary point of contact between customers, carriers, and logistics partners
  • Coordinate and execute end-to-end export shipments (air and ocean), ensuring accuracy and timeliness
  • Prepare, review, and distribute all required export documentation in compliance with regulatory and internal standards
  • Provide competitive air and ocean freight quotations tailored to customer requirements
  • Maintain clear, proactive communication with customers, vendors, and internal stakeholders throughout the shipment lifecycle
  • Monitor shipments and resolve issues to ensure smooth delivery and customer satisfaction
  • Ensure compliance with industry regulations and standards (TSA, ISO, TAPA, IMDG, etc.)
  • Utilize internal systems and software to manage daily shipment operations
  • Identify opportunities to grow existing accounts and contribute to new business development
  • Meet and exceed KPIs and operational performance standards
  • Contribute to process improvements, training initiatives, and overall team development

Qualifications

  • 5+ years of experience in logistics, supply chain, or transportation (freight forwarding preferred)
  • Strong knowledge of export operations, documentation, and compliance requirements
  • Excellent written and verbal communication skills
  • Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Strong customer service mindset with a proactive approach to problem-solving
  • High attention to detail and organizational skills
  • Proficiency in Microsoft Excel and logistics/supply chain software systems
  • Ability to work both independently and collaboratively within a team
  • Authorized to work in the United States

What Were Looking For

  • A self-starter who takes ownership of their accounts and shipments
  • Someone who thrives in a fast-paced, dynamic logistics environment
  • A team player with strong interpersonal skills and a solutions-driven mindset
  • A professional who is eager to grow, learn, and contribute to continuous improvement

About the Company

R

Reliance Global Logistics USA