Our Express Chairlift Operators are responsible for the safe and efficient operation of our main high-speed lift while delivering friendly, helpful service to every guest. During the summer and fall, this role is essential to providing a safe, memorable experience for scenic chairlift riders and downhill mountain bikers enjoying Jiminy Peak.
Position Details
Pay Rate: $15.75 per hour
Status: Hourly, part-time seasonal position reporting to the Mountain Adventure Supervisor/Manager.
Schedule: 11:30 am – 4:30 pm on Saturdays, Sundays, and Holidays.
Season: Summer and Fall (typically running from early July through late October, weather dependent).
Responsibilities & Duties
Greet and assist guests with a friendly, professional approach. Direct scenic riders and mountain bikers into the proper positions for safe loading and unloading.
Assist mountain bikers in safely loading and unloading their downhill bikes using the chairlift’s bike carrier systems.
Check tickets and wristbands to verify guest access. Demonstrate full knowledge of summer/fall ticket types.
Understand mechanical operations of the Express lift, monitor the lift’s performance, and promptly communicate any operational issues to supervisors or mountain operations staff.
Maintain loading and unloading areas, ensuring they are clear of debris, safe, and easily accessible for both foot passengers and mountain bikers.
Communicate effectively with Ticketing, Mountain Bike Patrol, and Mountain Adventure staff to support smooth resort operations.
Accurately complete all required shift paperwork and perform related duties as directed by supervisors.
Qualifications
Must be at least 18 years old.
Must be reliable and available to work weekends and holidays during the summer and fall seasons.
Ability to stand for extended periods in varying summer and autumn weather conditions.
Ability to regularly lift 35–45 pounds (to assist with handling and loading mountain bikes).
Strong communication skills, a guest-first attitude, and a focus on safety.
Willingness to assist other staff and departments as required or needed.
Comfortable lifting and handling mountain bikes to assist guests with loading.
Punctual, safety-conscious, and able to work well with a variety of people.
Must be able to deliver excellent customer service in all guest interactions.
Numbers & Facts
Location
Hancock, MA
Skills
Communication Skillsunmatched
Customer Support/Serviceunmatched
Lift/Move 35 Poundsunmatched
Loading/Unloadingunmatched
Operational Communicationsunmatched
Operational Supportunmatched
Operations Managementunmatched
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