Express Service Advisor

Thelen Auto Group
  • Bay City, Michigan
    7 days ago

    Job Description

    NOW HIRING: SUBARU EXPRESS SERVICE ADVISOR

    Join Thelen Subaru in Our BRAND-NEW, State-of-the-Art Facility!

    Thelen Subaru is looking for an energetic, customer-focused Express Service Advisor to join our team!

    If you’re motivated, great with people, computer savvy, and enjoy a fast-paced environment, we want to meet you!

    $40,000+ EXPECTED ANNUAL INCOME

    This position offers competitive base pay PLUS performance-based bonus opportunities, no commission structure

    Automotive experience is preferred, but we are willing to train the right person!

    YOUR ROLE

    As a Subaru Express Service Advisor, you will be the face of the service department for our Express Service customers. You’ll help create a smooth, efficient, and enjoyable experience from check-in to vehicle delivery.

    Responsibilities include:

    • Greet customers and identify their service needs
    • Write and present repair orders
    • Recommend factory-scheduled maintenance and necessary services
    • Communicate clearly with customers throughout the service process
    • Coordinate with technicians to ensure an efficient workflow
    • Provide accurate estimates and explain recommended services
    • Maintain strong customer relationships
    • Work toward established performance and customer satisfaction goals

    WHAT WE’RE LOOKING FOR

    • Positive, energetic attitude
    • Excellent communication and customer service skills
    • Strong work ethic and desire to succeed
    • Comfortable using computers and technology
    • Ability to work in a fast-paced environment
    • Automotive knowledge is a plus — we’ll train the right person!

    GREAT SCHEDULE • NO WEEKENDS

    Monday: 8:00 AM – 8:00 PM
    Tuesday–Friday: 8:00 AM – 5:00 PM
    Weekends: OFF

    BENEFITS

    Medical • Dental • Vision • 401(k) with Company Match • Life Insurance • Short-Term Disability • PTO • Paid Holidays • Performance-Based Bonuses • Advancement Opportunities

    Become part of an outstanding team, and build a rewarding career with Thelen Subaru.

    If you’re ready to bring your energy, personality, and work ethic to a winning team — APPLY TODAY!

     

    Numbers & Facts

    LocationBay City, Michigan
    Websitehttps://www.thinkthelen.com

    Skills

    • Automotive Industryunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Develop and Maintain Customersunmatched
    • Maintenance Servicesunmatched
    • Needs Assessmentunmatched
    • Repair Ordersunmatched
    • Training/Teachingunmatched

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