Service Advisor - Fields Chrysler Jeep Dodge Ram Glenview
Turn your customer service skills into a lucrative career.
Fields Auto Group is hiring a Service Advisor to lead our customer experience in the service lane. We treat our employees as our greatest asset with respect, appreciation, and top-tier benefits.
No automotive experience? No problem. We fully train individuals with backgrounds in retail, hospitality, restaurants, or customer service.
Compensation & Benefits
Pay: $60,000 - $70,000 / year (Depending on Experience)
Health & Wellness: Medical, Dental, Vision, and Health/Wellness programs
Financial Security: 401(k) plan and Paid Basic Life Insurance
Disability Coverage: Short-term and Long-term disability options
Time Off: Paid Personal Time Off (PTO)
Perks: Saturday lunches, employee vehicle purchase plans, and product discounts
Culture: Family-owned and operated with clear internal growth opportunities
Key Responsibilities
Customer Champion: Greet owners on the drive line, oversee lane flow, and provide concierge-level support in person and over the phone.
Communication Link: Clearly explain the repair process to vehicle owners and ensure a positive, transparent experience.
Workflow Coordinator: Manage technician schedules to efficiently distribute work and maximize daily shop capacity.
What We Are Looking For
People Skills: An organized, friendly personality with fantastic communication skills.
Professionalism: A well-groomed personal appearance and strong time management habits.
Background Requirements: A valid driver's license with an acceptable driving record.
Screening: Willingness to submit to a routine pre-employment background check