Express Service Advisor

Service Advisor - Fields Chrysler Jeep Dodge Ram Glenview

Turn your customer service skills into a lucrative career.

Fields Auto Group is hiring a Service Advisor to lead our customer experience in the service lane. We treat our employees as our greatest asset with respect, appreciation, and top-tier benefits.

No automotive experience? No problem. We fully train individuals with backgrounds in retail, hospitality, restaurants, or customer service.

Compensation & Benefits

• Pay: $60,000 - $70,000 / year (Depending on Experience)
• Health & Wellness: Medical, Dental, Vision, and Health/Wellness programs
• Financial Security: 401(k) plan and Paid Basic Life Insurance
• Disability Coverage: Short-term and Long-term disability options
• Time Off: Paid Personal Time Off (PTO)
• Perks: Saturday lunches, employee vehicle purchase plans, and product discounts
• Culture: Family-owned and operated with clear internal growth opportunities

Key Responsibilities

• Customer Champion: Greet owners on the drive line, oversee lane flow, and provide concierge-level support in person and over the phone.
• Communication Link: Clearly explain the repair process to vehicle owners and ensure a positive, transparent experience.
• Workflow Coordinator: Manage technician schedules to efficiently distribute work and maximize daily shop capacity.

What We Are Looking For

• People Skills: An organized, friendly personality with fantastic communication skills.
• Professionalism: A well-groomed personal appearance and strong time management habits.
• Background Requirements: A valid driver's license with an acceptable driving record.
• Screening: Willingness to submit to a routine pre-employment background check