External Benefits Advocate

• This is a Customer Facing position.
• Duties include responding to a wide range of inquiries and unique needs surrounding all levels of employee benefits, outlining benefits and coverage available to our clients, reviewing billing and claims for accuracy, and administrative duties as required.
• The ideal candidate will have excellent written and verbal communication skills, a keen attention to detail, ability to maintain a positive, empathetic, calm, and professional attitude under all circumstances, and resilience and flexibility when managing the day-to-day tasks needed to support our commitment to improving lives through innovation in research, education, and service.
• Support your team members with exceptional intra-personal skills.

• Excellent written and verbal communication skills, externally as well as internally.
• Strong organizational skills and the ability to document and maintain records of client interactions, transactions, comments, and concerns.
• Attention to detail and problem-solving skills.
• Computer literacy and a working knowledge of office equipment, like printers and fax machines
• Prior experience in service-related industry and client care a plus.

• OPOC.us offers a competitive wage and benefits package, as well as an opportunity for growth for driven individuals.

• 401K with company matching.
• Medical insurance
• Dental insurance
• Vision insurance
• Company paid life insurance.
• 8 paid holidays plus generous paid time off.
• Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program.
• Onsite gym and health coaching
• And most of all, the opportunity to grow and develop in a supportive and positive work environment!

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