F&B Attendant (Harrah''s, Metropolis IL)

JOB TITLE:

Attendant-Bridges

POSITION CODE:

950783

GRADE:

DEPARTMENT:

FB

REPORTS TO:

FB Supervisor

PAY TYPE:

MINIMUN AGE:

BENEFITS:

$15 hr

18 yrs

Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

JOB SUMMARY-

Serve the guests in a quick and friendly manner. Operate equipment and prepare food to ensure guest satisfaction. Assist in all areas of sanitation as directed by Board of Health. Restock supplies as needed. Follow all company procedures involving gaming regulations. Receive money and return change in a accurate manner. Keep area clean and neat during shift. Ensure area is clean before closing. Assist others in duties as directed by supervisors. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times

HOW YOU WILL CREATE THE EXTRAORDINARY-

• Serve the guests in a quick and friendly manner.

• Must be able to handle extremely busy periods while maintaining superior customer service.

• Operate equipment as directed.

• Prepare food in accordance with State and Federal Health Codes.

• Prepare food as directed by Restaurant Chef

• Restock supplies as directed by management.

• Follow all company procedures involving gaming regulations.

• Receive money and return change in an accurate manner following internal control regulations.

• Keep area clean and neat during shift.

• Ensure area is clean before closing.

• Assist others in duties as directed by supervisors.

• Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members.

• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner always.

WHAT YOU WILL NEED

• High school diploma or GED equivalent preferred.
• Short order cooking experience preferred.
• Cashiering experience preferred.
• Must have neat and clean appearance.

ADDITIONAL REQUIREMENTS-

PHYSICAL - Must be able to:

• Stand or walk for long periods of time.

• Must be able to see.

• Hear. Can be augmented with a hearing aid.

• Climb steps repeatedly.

• Must be able to lift 25 lbs

MENTAL - Must be able to:

• Communicate verbally, clearly and articulately.

• Understand and comply with Policies and Procedures, Job Description, daily memorandums, and other instructions.

• Must be able to work under stressful conditions

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

FLSA STATUS:

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN: NO

LICENSE(S): Illinois Gaming Level

EEO CODE: