Working alongside a high-profile and prestigious team, The Peninsula Chicago is seeking a Host to join our F&B team to achieve the companys objectives and create a memorable guest experience. Be a part of a Five Star Five Diamond luxury brand.
Work with a busy, fast-paced environment. Exceptional health benefits package and 401(k) with company match.
Key Accountabilities: • Responsible for all activities related to reservation handling, greeting, seating, and farewell in the Restaurant as per standards set by the hotel. • Perform pre-service and after-service procedures as per standards. • Confirm reservations and large parties 2 days out. • Handle on-the-day reservations to Peninsula standards. • Understand and accurately follow the standard of sequence of service. • Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area, and make recommendations for corrections and improvement as needed. • Responsible for taking-out orders over the phone or in person. • Responsible for cash handling.
General Requirements: • Must have at least 2 years of guest service experience. • Knowledge of Open Table or other computerized reservation system. • Some computer experience (Excel/Word). • Wine knowledge. • Micros experience. • Ability to multi-task. • Impeccable grooming and excellent presentation. • Outgoing, well-spoken, polite, level-headed, patient, ability to smile easily, and get along with different personality types. • Ability to handle high-stress situations.
Benefits: • 10 vacation days per year. • 9 paid holiday days per year. • 5 Chicago Paid Sick Leave days per year. • 5 Chicago Paid Leave days per year. • Complimentary employee meals. • Discounted parking. • Discounted and complimentary room nights at The Peninsula Hotels. • 50% restaurant discount. • 50% discount on spa services. • 25% discount on spa retail. • 80% company-paid medical, dental, and vision coverage. • Complimentary life insurance. • Complimentary long-term disability. • Retirement plan with 5% company match.
We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications.
To be considered for the position, you must have work authorization in the United States. The salary range for this position is $23-25 per hour.