Opportunity, growth, and meaningful rewards! We offer:
Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
*401(k) retirement plan
*Company paid life insurance
*Tuition reimbursement
Employee discounts across all company brands
Employee assistance program
Training and exciting career growth opportunities
Referral program - refer a friend and earn a bonus
Benefits may vary by position so ask your recruiter for details.
Advertised Compensation: $22.51 to $25.32
Purpose: The Food & Beverage (F&B) Specialist at Chicago OHare International Airport, supports the daily execution of grab-and-go food operations by maintaining product availability, freshness, and presentation. This role ensures displays are fully stocked, compliant, and visually appealing to enhance the traveler experience.
Essential Functions:
Stocks and rotates grab-and-go products according to freshness and presentation standards
Monitors inventory levels and communicates replenishment needs to management
Receives and verifies deliveries, ensuring accuracy and proper storage
Tracks expiration dates and removes outdated or non-compliant items
Maintains clean, organized, and visually appealing displays
Provides exceptional customer service by assisting customers with questions, recommendations, and product information
Completes daily temperature checks, waste logs, and inventory reports
Supports product launches, seasonal changes, and promotional displays
Collaborates with Culinary and Operations teams, as well as vendors, to guarantee timely restocking
Follows food safety, sanitation, and airport security guidelines
Reporting Relationship & Role Information:
The F&B Specialist typically reports to the F&B Manager
This position as described falls under the Fair Labor Standards Act as a Non-Exempt position
This role requires flexibility to work early mornings, evenings, weekends, and holidays due to business needs and flight schedules
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience: The combination of education and professional experience must exceed 4 years:
In a technical role: Requires 4 years of operations experience engaged in delivering merchandising and customer service programs
A bachelors degree can count for 2 of the 4-year requirement
Requires food safety certification (ServSafe or equivalent)
Specialized Training:
Knowledge of local and federal food safety laws, city/county health inspection requirements, and documentation practices
Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures
Specialized Skillset/Competencies/Traits:
Knowledge of inventory control and stock rotation; proficient in inventory and stock management systems
Basic financial and P&L awareness (labor, waste, shrink)
Able to review sales, waste, and inventory data to identify improvement opportunities
Direct and proactive communicator who provides exceptional customer service
Business acumen with operations mindset required to understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals
Demonstrated history of understanding the needs of F&B and retail business operations, brand partners, landlord stakeholders, the associate population, and individual store circumstances
Demonstrated history of creating and maintaining positive work environments
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").