Marriott Chicago O'Hare is seeking a dedicated and experienced Food and Beverage Supervisor to join our team and contribute to our continued success.
Position Summary:
As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our food and beverage outlets ensuring the highest level of guest satisfaction. You will play a key role in maintaining quality standards, managing staff, and creating a welcoming and efficient dining experience for our guests.
Key Responsibilities:
Manage, train, and motivate the food and beverage team, including servers, bartenders, host/hostesses, and bar backs.
Ensure that guests receive exceptional service throughout their dining experience.
Maintain high food and beverage quality standards, including presentation and taste.
Oversee the ordering and stocking of food and beverage supplies to meet demand.
Handle guest inquiries, concerns, and special requests, resolving issues promptly and professionally.
Ensure compliance with health and safety regulations, as well as all hotel policies and procedures.
Coordinate and supervise food and beverage services for events and special occasions.
Qualifications:
Previous experience in a supervisory role within the food and beverage industry.
Strong knowledge of food and beverage operations, including food safety and hygiene standards.
Excellent communication and interpersonal skills.
Exceptional customer service skills with a guest-focused mindset.
Ability to work effectively under pressure and in a fast-paced environment.
Flexibility to work evenings, weekends, and holidays as required.
Certification in food safety and alcohol service.
Benefits:
We offer a competitive wage.
Health and Dental Insurance.
Company-paid life insurance.
Short-term and Long-Term Disability Insurance.
Vision, Critical Illness, Accidental.
401(k) and company match.
Paid Time Off (PTO).
Free hotel rooms and hotel discounts.
The Marriott Chicago O'Hare is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Numbers & Facts
Location
Chicago, Illinois
Salary
$25–$27
Skills
Bartendingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Food Safetyunmatched
Food Servicesunmatched
Food and Beverage Industryunmatched
Interpersonal Skillsunmatched
Life Insuranceunmatched
Maintain Complianceunmatched
Operationsunmatched
People Managementunmatched
Problem Solving Skillsunmatched
Quality Managementunmatched
Quality Metricsunmatched
Regulationsunmatched
Safety Complianceunmatched
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