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F&B Supervisor

Marriott

Fort Walton Beach, FL

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JOB DETAILS
SKILLS
Asset Management, Budget Management, Budgeting, Cafeteria, Communication Skills, Establish Priorities, Financial Reporting, Food and Beverage Industry, Forecasting, Health Department, Hospitality and Tourism, Identify Issues, Industry/Trade Analysis, Interviewing Skills, Inventory Reports, Investment Management, Loss Prevention, Maintain Compliance, Menu Management, Microsoft Windows Operating System, Multitasking, Performance Analysis, Problem Solving Skills, Productivity Management, Property Management, QoS (Quality of Service), Quality Management, Quality Monitoring, Real Estate, Regulations, Revenue Management, Sanitation, Spreadsheets, Standard Operating Procedures (SOP), Time Management, Word Processing
LOCATION
Fort Walton Beach, FL
POSTED
Today
Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Four Points Ft. Walton Beach

1325 Miracle Strip Pkwy Hwy 98E

Fort Walton Beach, FL 32548

Overview

The Food & Beverage Supervisor is responsible for coordinating, supervising and managing all property food and beverage, kitchen and back of the house operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Responsibilities

  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Supervise and manage all F&B personnel.
  • Respond to guest complaints in a timely manner.
  • Participate in F&B budget, forecasting and monitor department performance with respect to the same. Perform any necessary follow-up.
  • Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
  • Work with the F&B Manager and keep her/him informed of F&B issues as they arise.
  • Keep immediate manager fully informed of all problems or matters requiring his/her attention.
  • Coordinate and monitor all phases of Loss Prevention in the F&B department.
  • Prepare and submit required reports in a timely manner.
  • Participate in department monthly/quarterly/annual inventories; prepare and submit inventory reports to accounting in a timely manner.
  • Organize and conduct department meetings on a regular basis.
  • Monitor quality of service and product.
  • Cooperate in menu planning and preparation.
  • Ensure timely purchase of F&B items, within budget allocation.
  • Oversee operations of the employee cafeteria.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Ensure departmental compliance with SOP's.
  • Ensure the training on SOP's, report preparation, technical job tasks.
  • Attend and/or conduct departmental and hotel training etc.
  • Interview candidates for front-of-house and back-of-the house F&B positions and follow standards for hiring approvals.
  • Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
  • Ensure overall guest satisfaction.
Qualifications
  • At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.

About the Company

M

Marriott

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Hotels and Lodging
FOUNDED
1927
WEBSITE
https://www.marriott.com/

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