Beverages, Budgeting, Customer Support/Service, Disciplinary Action, Exceeded Sales Goal, Food and Beverage Industry, Interpersonal Skills, Marketing Plan, Operational Improvement, Performance Analysis, Profit & Loss, Quality Management, Quality Metrics, Revenue Growth, Safety Standards, Safety/Work Safety, Sales, Staff Development, Staff Motivation, Staff Training
SUMMARY:
It is the responsibility of the Food and Beverage Supervisor to monitor the Food and Beverage departments’ profitability while ensuring all employees maintain Golden Nugget customer service standards. Interact with other Department Heads to help beverage department operations proceed smoothly
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Continually monitor all daily sales, ordering/par levels, costs for all beverage outlets. Also constantly monitor outlet performance and seek to exceed budgeted goals/improve beverage department operations by focusing on the following areas:
- Maximizing revenue
- Creating, implementing and modifying marketing plan(s) for beverage outlet(s), with approval of Food and Beverage management
- Reducing labor expense(s) based on business levels
- Reducing all other expenses, including maintenance on bar/beverage equipment
- Consistently demonstrate and ensure all other employees maintain quality standards and follow established service rules/procedures, including all Golden Nugget, Beverage Department, Health & Safety standards, as well as other rules/procedures designated by Food and Beverage Department management.
- Responsible for counseling and disciplining all employees. Enforce departmental rules. Make sure consistency of rule enforcement is maintained.
- Responsible for accurate scheduling of all positions/all shifts.
- Maintain accurate paperwork regarding inventory/par levels, special event scheduling, payroll, employee records.
- Consistently demonstrate excellent people skills, both in dealing with guests, as well as employees.
- Encourage/motivate employees regarding morale, employee development, employee ability to provide great customer service. Must be accessible and available to department employees, also help employees prepare for future advancement opportunities by monitoring all Food and Beverage Department employee training.
Qualifications:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Continually monitor all daily sales, ordering/par levels, costs for all beverage outlets. Also constantly monitor outlet performance and seek to exceed budgeted goals/improve beverage department operations by focusing on the following areas:
- Maximizing revenue
- Creating, implementing and modifying marketing plan(s) for beverage outlet(s), with approval of Food and Beverage management
- Reducing labor expense(s) based on business levels
- Reducing all other expenses, including maintenance on bar/beverage equipment
- Consistently demonstrate and ensure all other employees maintain quality standards and follow established service rules/procedures, including all Golden Nugget, Beverage Department, Health & Safety standards, as well as other rules/procedures designated by Food and Beverage Department management.
- Responsible for counseling and disciplining all employees. Enforce departmental rules. Make sure consistency of rule enforcement is maintained.
- Responsible for accurate scheduling of all positions/all shifts.
- Maintain accurate paperwork regarding inventory/par levels, special event scheduling, payroll, employee records.
- Consistently demonstrate excellent people skills, both in dealing with guests, as well as employees.
- Encourage/motivate employees regarding morale, employee development, employee ability to provide great customer service. Must be accessible and available to department employees, also help employees prepare for future advancement opportunities by monitoring all Food and Beverage Department employee training.