Bartending, Beverages, Coaching, Communication Skills, Customer Support/Service, Detail Oriented, Food and Beverage Industry, Inventory Management, Leadership, Maintain Compliance, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Performance Analysis, Point of Sale (POS) Systems, Problem Solving Skills, Regulations, Restaurant, Safety Compliance, Sanitation, Shipping/Receiving, Staff Motivation, Team Lead/Manager, Willing to Travel
Food & Beverage Supervisor
The Westin Westminster – Westminster, CO
Job Summary:
The Westin Westminster is seeking a motivated and service-driven Food & Beverage Supervisor to support the daily operations of our Spotted Donkey restaurant, lounge/bar, and busy coffee shop. Reporting directly to the F&B Manager and Director of F&B, this position plays a key leadership role on the floor—assisting with staff supervision, guest service, and smooth execution of multiple outlets.
Key Responsibilities:
- Supervise daily operations of the restaurant, bar, in room dining, and coffee shop to ensure exceptional service and adherence to Westin and Marriott brand standards.
- Assist in training, coaching, and motivating servers, bartenders, baristas, and support staff to maintain high levels of guest satisfaction.
- Lead pre-shift meetings, communicate daily specials, and ensure staff are informed of promotions or operational changes.
- Monitor staff performance and provide on-the-spot feedback to support service excellence across all outlets.
- Handle guest concerns promptly and professionally, resolving issues or escalating to management as needed.
- Assist with scheduling, floor coverage, and shift planning in coordination with the Restaurant Manager.
- Oversee opening and closing procedures, including cash handling, side work, and cleanliness checks for the restaurant, bar, and coffee shop.
- Support beverage and coffee inventory management, including receiving, stocking, and accurate reporting of product usage.
- Ensure compliance with health, safety, and sanitation regulations in all F&B areas.
- Communicate effectively with the Restaurant Manager and Director of Food & Beverage to provide updates on staffing, service, and guest feedback.
Qualifications:
- Previous restaurant, bar, or coffee shop supervisory experience in a hotel or high-volume setting preferred.
- Strong leadership and team-building skills with the ability to motivate and support staff in a fast-paced, multi-outlet environment.
- Excellent guest service and problem-solving abilities.
- Solid understanding of food and beverage operations, including POS systems (Micros or similar).
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as required.
- Strong communication and organizational skills with attention to detail.
Why Join Us?
At The Westin Westminster, our associates are the key to creating memorable guest experiences. As a Food & Beverage Supervisor, you will oversee three high-energy outlets and gain valuable cross-training that can lead to career advancement into management roles within the restaurant, coffee shop, or the broader Marriott/Columbia Sussex portfolio. Enjoy competitive pay, Marriott travel discounts worldwide, and a supportive environment that values your growth.