Facilities Associate

Facilities Associate

Role Summary

Are you a proactive, hands-on problem solver who loves keeping things running smoothly? We are seeking an energetic and dedicated Facilities Associate to join our dynamic corporate operations team. In this essential role, you will be the heartbeat of our infrastructure management, performing routine preventative maintenance and general hands-on repairs across nine local sites. As a vital link between our internal team and external contractors, you will combine your technical know-how with excellent customer service to create a safe, efficient, and welcoming environment. If you enjoy a fast-paced workday where no two days are exactly the same and your efforts have a direct, positive impact on daily business operations, this is the perfect opportunity for you!

Duties & Responsibilities

Hands-On Maintenance & Operations

• Preventative Maintenance: Perform routine maintenance and general hands-on repairs across buildings, infrastructure, and equipment, including basic troubleshooting for HVAC, plumbing, electrical, and structural systems.

• Multi-Site Support: Actively maintain and coordinate upkeep for corporate and field facilities, ensuring both indoor and outdoor spaces remain in peak condition.

• Safety & Security: Support property physical security initiatives and ensure everyday compliance with safety awareness standards, including clean-up of work areas and minor restroom plumbing management.

• Contractor Liaison: Partner closely with the Facilities Manager to research vendors, escort contractors to issue locations on-site, clearly explain technical problems, and ensure completed work meets quality standards.

• CMMS Data Management: Utilize a Computerized Maintenance Management System (CMMS) to seamlessly create, track, update, and close out work orders while carefully documenting asset history.

• Inventory & Purchasing: Monitor and order vital building and office supplies (such as lighting and filters), assist the manager with Purchase Order (PO) requests, review incoming vendor invoices for accuracy, and resolve billing discrepancies.

• Internal Customer Support: Deliver empathetic service to internal team members, proactively answering questions and alleviating concerns regarding maintenance projects or service impacts on their workspace.

• Adaptability & Initiative: Prioritize changing tasks under tight deadlines in a high-stress environment, working independently to find resources and achieve great outcomes.

• Other duties as assigned.

Required Qualifications

• Education: High School Diploma, GED, or equivalent professional experience.

• Experience: Minimum of 2 years of hands-on experience in facilities maintenance, building maintenance, or general handyman-type work.

• Technical Layouts: Proven ability to read and interpret basic schematics, blueprints, technical drawings, and facility layouts.

• System Knowledge: Working knowledge of basic facility infrastructure systems (HVAC, plumbing, electrical, mechanical) sufficient to diagnose routine issues.

• Mobility & Licensure: Must possess a valid Arizona Driver’s License with a clean driving record and a willingness to travel daily between local building locations.

• Physical Demands: Ability to work on ladders daily, move maintenance supplies, and regularly lift, carry, and move items up to 25 lbs.

Desired Qualifications

• Customer Service: Previous background in a customer-facing or corporate support role.

• Safety Training: Prior training or background in safety programs, safety awareness, or OSHA-related topics.

• Tech-Savvy: Familiarity with CMMS software platforms and a multi-system Microsoft environment (Word, Outlook, internet applications).

• Scope: Previous experience handling maintenance workflows across a multi-site facilities operation.

Location and Work Type

• Work Type: Full-Time, Temp-to-Hire position. Must be available to cover varied shifts or remain accessible after normal work hours if critical facility emergencies arise.

• Work Setting: 100% on-site at our Corporate Offices with daily local travel between our nine building locations (minimal long-distance travel required).

• Location: Phoenix, Arizona

• Perks: Position includes comprehensive onboarding, access to a professional and collaborative team environment, and excellent long-term permanent career placement potential.