Facilities Associate

Title: Facilities Associate

Location: Phoenix, AZ 85053

Duration: 03-6 months (contract-to-hire)

Schedule: 1st shift

XXXX : (XXXXXXXXXXX -XXXXXXXXXXX/hr.)

Summary:

• Responsible for performing hands-on routine preventative and general maintenance on facilities infrastructure, equipment, and buildings across nine sites. This is a working half handyman position that reports directly to the Manager, Facilities. The role provides day-to-day support including basic troubleshooting, on-site vendor and contractor coordination, CMMS tracking, and other maintenance related tasks as needed. Work is performed indoors and outdoors in a fast-paced, multi-task environment that can be repetitive with frequent interruptions.

Government Reporting

• Indirect

Education & Experience

Required

• High School Diploma or GED or equivalent experience.
• 2 years of hands-on experience in facilities maintenance, building maintenance, or general handyman-type work.
• Ability to read and interpret basic schematics, blueprints, technical drawings, and facility layouts
• Ability to assist with on-site vendor and contractor management (escort vendors to issue locations, clearly explain problems, and coordinate basic work)
• Ability to regularly lift, carry, and move items up to 25 lbs
• Working knowledge of basic facilities systems (HVAC, plumbing, electrical, mechanical) sufficient to diagnose routine issues
• Valid Arizona Driver s License with good driving record

Preferred

• Previous customer service experience.
• Some background or training in safety programs, safety awareness, or OSHA-related topics.
• Familiarity with Computerized Maintenance Management Systems (CMMS).
• Experience working in multi-site facilities operations

Key Responsibilities:

• Performs routine preventative maintenance and general hands-on repairs on buildings, equipment, and infrastructure (including basic HVAC troubleshooting, plumbing, electrical, mechanical, and structural items).
• Assists the Manager, Facilities with managing vendors and contractors: research and vendor selection, meeting them upon arrival, showing problem areas, clearly explaining issues, and ensuring work is completed correctly.
• Utilizes the CMMS to create, track, update, and close work orders; documents preventive maintenance; and maintains inventory of supplies, parts, and assets.
• Assists the Manager, Facilities with PO requests.
• Supports daily facilities operations and maintenance across all nine sites.
• Coordinates and supports maintenance of corporate and field facilities either directly or through service vendors (janitorial, plumbing, electrical, mechanical, furniture, landscaping, building controls, and structural repairs).
• Reviews invoices for services performed, verifies accuracy for payment, and works with vendors to correct any errors.
• Tracks and maintains inventory of supplies: lighting, filters, and other building/office supplies; places orders as needed
• Participates in the planning, coordination, and implementation of various facilities projects.
• Demonstrates empathy and support for internal customer apprehension and alleviates concerns related to project or service impacts on their jobs, environment, or operations.
• Maintains regular and reliable attendance.
• Performs other duties as assigned.

Competencies

Organizational Skills

• Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.

Multi-Tasking / Time Management

• Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Independent Thinking / Self-Initiative

• Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.

Computer Literacy

• Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Communication / People Skills

• Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.

Working Conditions

• Availability to cover any work shift as needed; willing to be available after normal work hours related to facilities issues or conditions as needed.
• Works within a standard office environment, at construction project sites, and outdoors with travel daily between building locations with minimal long-distance travel required.
• Physical labor required daily working on ladders, moving supplies, parts or materials, and completing service requests in support of Facilities service responsibilities.
• Some clean-up of work areas and resolving minor restroom plumbing issues required daily.
• Facilities have security responsibilities related to the physical security of the property.
• Must have a willingness to support security responsibilities falling under Facilities as needed.