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Facilities Coordinator

Educated Solutions

Charlotte, NC

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Catering Services, Commercial Real Estate, Communication Skills, Consulting, Continuous Improvement, Cross-Functional, Customer Relations, Customer Support/Service, Documentation, Emergency Procedures, Event Management, Facilities Management, Financial Administration, Housekeeping/Cleaning, Interpersonal Skills, Leadership, Maintenance Services, Metrics, Microsoft Excel, Microsoft Office, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Multitasking, Operations, Operations Management, Order Delivery, Order Management, Organizational Skills, Plan Meetings, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Project Tracking, Purchase Orders, Record Keeping, Regulatory Compliance, Reporting Skills, Safety Compliance, Safety/Work Safety, Service Delivery, Time Management, Vendor/Supplier Relations, Workplace Issues, Writing Skills
LOCATION
Charlotte, NC
POSTED
Today
Location
Charlotte,NC

Description

Our client, the U.S.'s largest commercial real estate services firm, is seeking a Facilities Coordinator to support a newly established client site in Charlotte, NC. This contract-to-hire role is ideal for a highly organized and service-oriented professional who enjoys wearing multiple hats, building strong relationships, and creating an exceptional workplace experience. Schedule is Monday-Friday, 8am-5pm.

Day-to-Day Responsibilities:
  • Serve as the primary onsite point of contact for workplace-related questions, requests, and concerns
  • Deliver a high-touch, hospitality-focused experience for employees, visitors, and business partners
  • Support front-of-house activities, including greeting visitors, coordinating meetings, and assisting with visitor management when needed
  • Coordinate meeting and event logistics, including room reservations, catering arrangements, and setup requirements
  • Manage daily facilities operations and respond to service requests in a timely and professional manner
  • Create, monitor, and track work orders through the CBRE Service Insight system to ensure prompt resolution
  • Conduct routine workplace inspections to maintain safety, cleanliness, and overall operational readiness
  • Coordinate with vendors and service providers, including maintenance, cleaning, security, and other contracted partners
  • Build and maintain positive relationships with clients, vendors, global teams, and local stakeholders
  • Manage multiple priorities simultaneously while adapting to changing business needs
  • Assist with invoice processing, purchase orders, and basic financial tracking activities
  • Maintain accurate workplace records, logs, and operational documentation
  • Generate reports related to work orders, service delivery, and workplace metrics
  • Support compliance with client requirements, CBRE policies, and established workplace procedures
  • Promote a safe work environment by supporting health and safety initiatives, emergency procedures, and incident reporting processes
  • Identify opportunities for continuous improvement to enhance the overall workplace experience
  • Partner with regional teams to ensure consistency in service delivery and operational execution
  • Perform additional administrative and facilities-related duties as assigned
Required Qualifications:
  • Approximately 3 years of facilities, workplace, office operations, or related experience
  • Strong customer service skills with a hospitality-driven approach
  • Experience interacting with a variety of stakeholders, including clients, vendors, leadership teams, and employees
  • Demonstrated ability to multitask and effectively manage competing priorities
  • Excellent organizational and time management skills
  • Strong interpersonal skills with the ability to build relationships across all levels of an organization
  • Experience coordinating vendors and service providers
  • Strong verbal and written communication skills
  • Ability to work independently as the sole onsite representative while collaborating with regional teams
  • Proficiency with Microsoft Office applications, including Excel, Word, SharePoint, and Microsoft Teams
  • Problem-solving skills with the ability to proactively address workplace issues and service requests
Preferred Qualifications:
  • Bachelor's degree preferred; equivalent professional experience will also be considered
  • Previous experience supporting workplace experience, facilities coordination, or office operations within a corporate environment
  • Experience with work order management systems, including CBRE Service Insight or similar platforms
  • Exposure to invoice processing, purchase orders, and basic financial administration
  • Experience supporting employee engagement initiatives, meetings, and events
  • Knowledge of workplace safety and compliance practices

About the Company

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