Job Description
The IFM Facilities Operations Director leads and directs integrated facilities maintenance operations of building(s) and property at a multi-site unit. This position may function as head of a small mega-site unit with three levels of management reporting up to this position; or may assist in the leadership of a large mega or multi-site unit reporting to an District Manager. The Facilities Operations Director leads and assists in the integration of processes within the client organization to maintain and develop agreed services which support and improve the effectiveness of its primary activities. This position may contribute to the delivery of strategic and operational objectives by reducing facility costs, and improving the productivity, revenue generating capacity and image of the entire organization. This position ensures a safe and efficient working environment, essential to the performance of the business. The position often manages construction work and may coordinate and/or oversee contracted services for major construction. The position often manages other core Aramark services, and/or logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services, executive fleet vehicles.
Compensation Data
COMPENSATION: The hourly rate or salary range for this position is $120,000 to $140,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
Job Responsibilities
Directs work of management team and front-line associates
Makes/influences employment decisions including hiring, promotions, development and performance management
Ensures individual and team performance meets objectives and client expectations
Provides overall direction and manages performance for all Facility and Maintenance Supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
Plans and leads daily team briefings
Direct point of contact for all Aramark and sub-contracted lines of services on behalf of client
Oversight of all work done on behalf of client to ensure quality control and hospitality focused delivery of all services
Plans, improves, and maintains owned and leased facilities and equipment.
Provides strategic leadership and vision for departments.
Directs, manages and coordinates with the functional authority for planning, organization, control and integration to ensure completion of projects.
Oversight of all site utility systems to include electrical, HVAC, plumbing, water treatment, energy management, fire safety, life safety and grounds
Responsible for state of readiness to comply with Life Safety preparedness, OSHA, Air/ Water preparation compliance, emergency response and document requirements.
Ensures the Client is following all local, state, and federal codes and regulations.
24/7 response to building related emergencies
Client relationship:
Responsible for developing/executing maintenance solutions to meet customer needs
Executes facilities maintenance/upkeep following predefined specifications
Identifies client needs and communicates operational progress
Ensures compliance with client contract and client's property lease terms
Directly interface with Client, C-Suite Executives, Client Stakeholders
Ability to adapt to Client's culture
Financial Performance:
Delivers client and company financial targets
Adopts all Aramark and client processes/systems, understands performance metrics, data, orders, inventory trends and educates teams on key levers to improve margins
Qualifications
IFMA Membership and Certification Preferred (FMP, SFP, CFM)
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
| Location | San Jose, CA |
| Industry | Food and Beverage Production |
| Salary | $120,000–$140,000 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.