Facilities Director

The Town Center at Tuckers Cove, located in Punta Gorda, FL, is pleased to announce an excellent career opportunity for a Facilities Director! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

Compensation: $100,000 annually

Essential Duties and Responsibilities:

• Manage all facilities and maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
• Manage the budget, capital expenditure projects, preventative maintenance, and energy conservation.
• Maintain regulatory requirements.
• Lead the emergency response team for all facility issues.
• Manage property operations and engineering budgets.
• Manage the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Maintain and operate equipment at optimum effectiveness, efficiency, and safety.
• Establish and manage an effective rooms maintenance program.
• Ensure compliance with all Facilities departmental policies, standards, and procedures.
• Assign and monitor daily, weekly and monthly facility projects.
• Manage departments controllable expenses to achieve or exceed budgeted goals.
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Supervise the day-to-day operations of Facilities.
• Oversee the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment, ice machines, air conditioning equipment, plumbing, fire control equipment, and guest room repairs.
• Maintain property standards.
• Maintain accurate logs and records as required.
• Assist in effectively planning, scheduling, and evaluating preventative maintenance programs.
• Help establish priorities for total property maintenance needs.
• Ensure ongoing communication occurs in all areas of responsibility to create awareness of business objectives, expectations, and recognition of exemplary performance.
• Manage and conduct Human Resources activities.
• Supervise employees ability to execute departmental responsibilities.
• Review employee satisfaction results to identify and address employee problems or concerns.
• Help ensure regulatory compliance to facility regulations and safety standards.
• Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures.
• Ensure property policies are administered fairly and consistently.

Qualifications:

• Prior experience in Hotel Management, Chief Engineer, or Director of Engineering in a full-service hotel or resort.
• Strong budgetary, projections, and cost control skills.
• Prior experience working with Preventative Maintenance programs.
• Strong understanding of policy, planning and strategy.

Essential Skills:

• Ability to clearly and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management, both in person and by telephone.
• Ability to provide legible written communication, compute basic mathematical calculations, and utilize computer data.
• Ability to understand member concerns and find solutions using good judgment; maintain discretion and diplomacy while performing job duties to promote positive relations with guests, members and staff, while remaining calm, courteous and helpful.
• Ability to think clearly and quickly, effectively prioritize, organize and follow up within the appropriate time frame.
• Ability to maintain confidentiality of all member information.
• Ability to work cohesively with other departments.
• Ability to interact positively with members in person and on the phone in challenging conversations.
• Ability to work a flexible schedule and attend events as requested.

Working Conditions:

• Primarily indoor shifts but may on occasion require outdoor shifts for member-related events.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.