Facilities & Maintenance Director

The Mission: "Preservation Over Repair"

At Chick-fil-A, we believe that excellence is found in the details. We are seeking a proactive, detail-oriented Facilities & Maintenance Director who understands that the best repair is the one that never has to happen.

Your mission is to be the "eyes and ears" of the restaurant—identifying potential equipment failures before they disrupt operations and maintaining our facility in "like-new" condition. By executing a rigorous preventive maintenance strategy, you will directly impact the restaurant's profitability by reducing emergency vendor costs and extending the life of our multi-million dollar assets.

Key Responsibilities & Impact Areas:

Proactive Stewardship (Preventive Maintenance)

• The "Early Warning" System: Conduct daily and weekly walkthroughs to identify "micro-issues" (small leaks, unusual equipment noises, or worn gaskets) before they escalate into expensive emergency repairs.
• System Optimization: Execute the Chick-fil-A Equipment and Facilities Maintenance Calendar, including HVAC filter changes, condenser coil cleaning, and ice machine descaling.
• Calibration: Ensure all kitchen technology (fryers, toasters, refrigeration etc) is operating at peak efficiency to reduce energy waste and ensure food safety.

Level 1 Technical Execution (P&L Savings)

• Act as the primary "in-house" technician to eliminate unnecessary vendor trip charges for minor issues.
• Perform basic plumbing (faucet repairs, clearing drains), electrical (ballast/bulb replacement, outlet troubleshooting), and carpentry (tile grout, door hardware).
• Maintain the exterior "Curb Appeal," ensuring our drive-thru and entrance reflect our commitment to excellence.

Asset & Vendor Management

• Warranty Recovery: Track equipment age and serial numbers to ensure we utilize manufacturer warranties before paying for parts.
• Vendor Liaison: When Level 2/3 repairs are required, you will manage the relationship, ensuring external contractors are efficient, tidy, and bill accurately.
• Inventory Control: Maintain a lean stock of high-frequency replacement parts (O-rings, filters, specialized screws) to minimize downtime.

The Ideal Candidate:

• The "Problem Hunter": You don't wait for a "Fix-It" ticket; you find the loose screw or the vibrating motor before the Team Member even notices it.
• Technical Handyman: You have a working knowledge of mechanical, electrical, and plumbing systems (prior experience in facilities maintenance or trades is a plus).
• Ownership Mindset: You treat the restaurant’s equipment as if it were your own, taking pride in the cleanliness and functionality of every machine.
• Organized & Independent: You can manage your own schedule and prioritize tasks based on their impact on the guest experience and the P&L.

Why Join the Chick-fil-A Team?

• Direct ROI Impact: You aren't just a "repairman"; you are a strategic partner in the business. You will see the direct result of your work in our monthly P&L statements.
• Flexible Morning/Mid-Day Hours: We work with your schedule to ensure maintenance happens during "off-peak" times.
• Culture of Excellence: Work in a professional, respectful environment where your technical skills are highly valued and celebrated.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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