Billing, Carpentry, Customer Support/Service, Customer Training, Driver's License, Electricity, Equipment Maintenance/Repair, Establish Priorities, Facilities Management, High School Diploma, Home Inspections, Interpersonal Skills, Maintenance Services, OSHA, Order Management, Organizational Development/Management, Performance Reviews, Physical Demands, Plumbing, Record Keeping, Safety Process, Safety/Work Safety, Schedule Development, Systems Administration/Management, Team Player, Telephone Skills, Testing, Time Management, Welding
Facilities Maintenance Lead
Department: Facilities
Work Location: 72nd and F
Employment Status: Full-Time
Pay Range: $25.00 per hour
JOB SUMMARY
Coordinates, performs, and oversees the maintenance and repair of all Goodwill properties, ensuring facilities are safe, functional, and aligned with operational needs. Leads maintenance staff, manages work orders, and ensures timely response to routine and urgent facility needs.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Responsible for diagnostic testing, troubleshooting and performance of electrical, plumbing, welding, and carpentry at all facilities
- Effectively recruit, hire, develop, supervise, schedule and evaluate staff
- Respond to trouble calls at Goodwill properties
- Respond to calls after hours, on weekends, and holidays
- Safely operate all maintenance equipment according to manufacturer's guidelines, agency safety policies and procedures, and occupational safety procedures
- Perform visual inspection of Goodwill properties and make corrections
- Coordinate maintenance with contractors and establish work priority listing
- Maintain a maintenance/repair record of all Goodwill properties
- Maintain work orders and invoices
- Proactively manage facilities ticketing system and assign to personnel
- Ensure an adequate inventory of tools, equipment and supplies
- Meet or exceed the attendance expectations for this position
- Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
- Responsible for facilities needs of tenants at BPP
- Other duties as assigned
INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS
- Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop
- Working relationship with supervisor and co-workers
- Ability to work with a diverse group of individuals
- Ability to provide excellent customer service
- Ability to be a positive role model for program participants
ORGANIZATIONAL DEVELOPMENT
- Educate customers and the community about the mission and vision of the organization.
- Demonstrate the Goodwill core values through actions and words.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
EDUCATION AND/OR EXPERIENCE
- High school diploma or G.E.D. required
- Five (5) or more years of maintenance experience required
CERTIFICATES, LICENSES, REGISTRATIONS
- Must maintain valid driver's license and be insurable
KNOWLEDGE, SKILLS, AND ABILITIES
- Must be able to use and repair equipment in a safe manner
- Must be able to follow OSHA safety guidelines
- Work a flexible work schedule including evenings and weekends as necessary
PHYSICAL DEMANDS
Medium
Lifting 70 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds
WORK ENVIRONMENT
Moderate
Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)