Facilities Maintenance Manager

Who we are:

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position:

Lake Michigan Credit Union is looking for a Facilities Maintenance Manager. This role is responsible for leading and overseeing LMCU's Facilities Maintenance team to ensure all facilities are maintained in a safe, efficient, and professional manner. This role provides leadership, coaching, training, and performance management for Maintenance Technicians while overseeing maintenance operations, facility systems, and capital improvement projects.

The ideal candidate is a hands-on leader with extensive facilities maintenance experience, strong technical knowledge, and a commitment to maintaining the highest standards of safety, functionality, appearance, and reliability across all LMCU locations.

What You'll Do:

Facilities Operations & Maintenance

• Oversee day-to-day maintenance activities across all LMCU facilities, ensuring buildings and grounds are safe, functional, and well-maintained.
• Manage maintenance and repair work involving plumbing, electrical, mechanical systems, carpentry, painting, landscaping, power washing, and other facility maintenance needs.
• Monitor and manage the Building Energy Management System to maintain optimal building performance and occupant comfort.
• Perform maintenance functions as needed to support the team and operational requirements.
• Conduct routine facility inspections and provide recommendations to ensure all locations meet LMCU's high standards for safety, appearance, and reliability.

Leadership & Team Development

• Lead, coach, mentor, and develop a team of Maintenance Technicians.
• Recruit, hire, onboard, and train maintenance personnel.
• Establish performance expectations, create annual goals, and conduct performance evaluations.
• Foster a collaborative, accountable, and service-oriented team environment that aligns with LMCU's culture and values.

Project & Vendor Management

• Plan, coordinate, and oversee facility maintenance projects, including HVAC replacements, LED lighting upgrades, and other capital improvement initiatives.
• Manage both planned projects and unplanned maintenance emergencies, ensuring timely completion and minimal disruption to operations.
• Partner with external contractors and vendors, ensuring all work is completed according to project specifications and service agreements.
• Recommend facility improvements and capital projects that support long-term operational efficiency and budget planning.

Communication & Relationship Management

• Serve as a key point of contact for Branch Managers, Corporate Department Managers, building occupants, vendors, and service providers regarding maintenance activities and facility-related concerns.
• Communicate project updates, maintenance schedules, and issue resolution status to stakeholders.
• Build and maintain strong working relationships to ensure effective coordination and exceptional service across the organization.

Equipment, Safety & Budget Support

• Oversee department equipment, tools, and maintenance vehicles, ensuring they remain clean, safe, and in good working condition.
• Coordinate preventative maintenance, servicing, and repairs for department assets.
• Promote and enforce workplace safety standards, including lockout/tagout procedures and general maintenance safety practices.
• Assist with annual budget planning and provide recommendations for facility maintenance and capital expenditures.

Compliance & Culture

• Adhere to and champion LMCU's core values of Curious Minds, Collaborative Hearts, and Continuous Excellence.
• Ensure compliance with all company policies, procedures, and applicable regulations, including the Bank Secrecy Act (BSA), Patriot Act, and Office of Foreign Assets Control (OFAC) requirements.
• Maintain regular, predictable, and reliable attendance as an essential function of the role.

What You'll Bring

Experience & Education:

• 8-10 years of facilities maintenance, building operations, or related experience
• Previous supervisory or leadership experience preferred
• High School Diploma or equivalent required
• Valid driver's license with an excellent driving record

Skills & Knowledge:

• Strong knowledge of building maintenance systems, including electrical, plumbing, HVAC, carpentry, painting, and general facility repairs
• Experience managing maintenance projects and coordinating vendor relationships
• Familiarity with Energy Management Systems (EMS) or Building Management Systems (BMS) preferred
• Knowledge of preventative maintenance programs and facility operations best practices
• Understanding of workplace safety procedures, including lockout/tagout requirements

Core Competencies:

• Proven leadership, coaching, and team development skills
• Strong organizational and project management abilities
• Excellent communication and relationship-building skills
• Ability to prioritize multiple projects and respond effectively to changing business needs
• Strong problem-solving and decision-making capabilities
• Self-motivated with the ability to work independently and collaboratively
• Proficiency with hand tools, power tools, and maintenance equipment
• Commitment to maintaining safe, efficient, and professional facilities

What you'll get:

• All Employees: weekly pay and retirement savings options.

• Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.

• To see a full list of our benefit offerings, check out this helpful guide!

Have additional questions about the role? You may email us at: Careers@lmcu.org.

If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to: P.O. Box 2848, Grand Rapids, MI 49501.

LMCU is an Equal Opportunity Employer