Adventures on the Gorge is a premier outdoor adventure destination located on the rim of the New River Gorge in West Virginia, a UNESCO World Heritage site. Offering world-class whitewater rafting, ziplining, rock climbing, and more, the resort combines thrilling experiences with cozy accommodations, exceptional dining, and breathtaking views. With a mission to create unforgettable memories, Adventures on the Gorge is the perfect place for adventurers and nature lovers alike.
The Facilities Manager at Adventures on the Gorge is responsible for the safe, reliable, and cost-effective operation of all facilities, infrastructure, and mechanical systems across the resort. This role plans, directs, and executes all activities related to facility maintenance and engineering services, while ensuring compliance with Aramark standards, client expectations, and all applicable regulatory requirements. The Engineering Manager oversees maintenance operations across lodging units, F&B outlets, retail locations, recreation facilities, transportation assets, and common areas, including preventative maintenance planning, work order execution, capital project support, and emergency response coordination. The role is also responsible for maintaining all aquatic facilities, including pool systems, ensuring proper water chemistry, filtration and circulation performance, regulatory compliance, and seasonal opening and closing readiness.
This position is accountable for maintenance financial performance, including operating budget management, labor planning, parts and inventory control, and vendor service oversight. The Facilities Manager partners closely with Operations, Lodging, Food & Beverage, Risk, and Safety teams to prioritize work, minimize downtime, and maintain peak-season readiness. The role leads maintenance supervisors and technicians, sets performance expectations, supports training and development, and reinforces a culture focused on safety, accountability, and preventative maintenance discipline. The Facilities Manager also serves as a key point of contact during facility emergencies, severe weather events, and critical equipment failures, ensuring rapid response and clear communication across departments.
- Leads, mentors, engages and develops teams to enhance their contributions, including recruiting, assessing, training, coaching, and managing performance
- Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
- Rewards and recognizes employees
- Ensures safety and sanitation standards in operation
- Develops a strong level of trust and credibility regarding technical competency
- Provides technical expertise in all engineering areasincluding the resort pool, kitchen, cabins, and all facilities
Delivers and models WEST as the foundation for delivering excellent customer service
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Financial Performance
- Responsible for building revenue and managing budget which includes cost controls regarding engineering, inventory, projects, and labor as well as ensuring the completion and maintenance of P&L and budget statements
- Adopts all Aramark processes and systems, eliminate custom/manual reports
- Understands performance metrics, data, and order and inventory trends; educate teams on key levers to improve margins
- Establishes and maintains effective working relationships with other departments to provide a unified approach
- Provides overall direction and manages performance for all Engineering supervisors, and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
- Ensures compliance with appropriate safety, OSHA, Joint Commission, and regulatory standards
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
? Requires 3-5 years of experience in maintenance
? Requires 1-3 years of experience in a management role
? Requires a bachelor's degree or equivalent experience
? Ability to manage as part of a larger team or manage function independently, without direct supervision
? The ability to multi-task is a must
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
| Location | Lansing, WV |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.
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