Facilities Manager

POSITION SUMMARY

The Facilities Manager is responsible for overseeing all aspects of the facilities of KC CARE Health Center to ensure there is a clean, high functioning, and safe environment for patients, employees, and volunteers.

KC CARE CULTURE CODE

KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:

• Put patients first, always
• Treat all people with dignity, respect, and kindness
• Create safe places for others to share their voice; encourage creativity
• Always strive for improvement; keep learning
• Own your work, action, and mistakes - no one is perfect
• Have fun - work should be fun and we want you to have fun at KC CARE

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages daily operations of all Health Center facilities, grounds, and building systems.
• Ensures facilities are clean, safe, secure, and fully operational.
• Supervises Maintenance Technicians and assigns work, tasks, and oversight functions as necessary.
• Manages relationships with vendors who contribute to facilities operations, including but not limited to security, cleaning, and towing.
• Monitors contractor performance and ensures compliance with contractual obligations.
• Coordinates facilities renovations, equipment installations, relocations, and construction projects.
• Monitors and triages daily work orders and ensures they (and their team) respond promptly and with excellent customer service.
• Serves as project manager for facilities projects and ensures projects are completed on time, within budget, and with a high degree of quality.
• Performs construction work as needed for the Health Center.
• Oversees preventative maintenance programs for HVAC, plumbing, electrical, fire protection, security systems, elevators, generators, and other building infrastructure.
• Works to ensure the Health Center is in compliance with federal regulations.
• Assists with compliance related to OSHA, life safety, environmental health, infection prevention, emergency preparedness, and facility-related regulatory requirements.
• Ensures required permits, inspections, and certifications remain current.

LEADERSHIP COMPETENCIES

People Management - Identifies strengths and weaknesses, evaluates workloads, and splits tasks among team members accordingly; accurately identifies and responds to the expression of feelings to prevent conflict and develop relationships to provide the psychological safety needed to thrive in the workplace; clearly defines employee roles and responsibilities; establishes common ground while also nurturing individual talents, meaningfully connecting teammates in ways that encourage further interaction; sets standards for communication and models those behaviors; leads by example.

Operations Management - Directs and guides operations in alignment with the KC CARE's overall mission, vision, and culture code; ensures the execution of efficient processes to maximize KC CARE's resources.

Strategic Leadership - Balances the day-to-day with future plans; creates better processes and solutions and motivates others to do the same; creates teams that support strategic initiatives and propels them forward; effectively communicates strategies internally and externally; creates a culture to support strategies and provides mechanisms to implement them; fosters buy-in and enthusiasm with employees.

MINIMUM REQUIREMENTS

• High school diploma or equivalent
• Ten years of experience in facilities management, construction, or contractor experience
• Five years experience in facilities operations management

PREFERRED REQUIREMENTS

• Associate's degree in construction management, business, or similar field
• Experience in managing healthcare, medical office, commercial, or multi-site facilities

ORKING CONDITIONS AND DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

General working conditions are in a healthcare facility. As such, there is a potential exposure to virus, disease, and infection from patients while performing the duties of this job. May experience traumatic situations including psychiatric traumatized and deceased patients. Travel may be expected to community meetings, client homes, or other agencies.

Physical Demands

While performing duties of this job, employees are regularly required to set, walk, and stand; talk and hear; both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office or clinical equipment; reach with hands and arms; and occasionally lift up to 50 pounds.

Mental Demands

While performing the duties of this job, employees are regularly required to use written and oral communication skills; read, analyze, and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with others outside of their department.

Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments, and location may be changed at any time, as required by business necessity.