Budget Management, Budgeting, Building Systems, Capital Expenditure (CAPEX), Capital Project, Carpentry, Coaching, Computerized Maintenance Management System (CMMS), Cost Control, Customer Support/Service, Dental Insurance, Documentation, Electrical Components, Electrical Engineering, Emergency Services, Equipment Maintenance/Repair, Establish Priorities, Facilities Management, Federal Laws and Regulations, HVAC, Identify Issues, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Maintenance Services, Mentoring, Negotiation Skills, On Call, Operational Support, Operations, Organizational Skills, Painting (Facilities and Maintenance), People Management, Performance Analysis, Physical Demands, Plumbing, Preventative Maintenance, Pricing, Problem Solving Skills, Project Schedule, Project Tracking, Project/Program Management, Property Maintenance, Quality Management, Quality Metrics, Record Keeping, Restaurant, Schedule Development, Set Goals, State Laws and Regulations, Team Building, Team Lead/Manager, Team Player, Technical Leadership, Technical Training, Vendor/Supplier Management, Vendor/Supplier Relations, Vision Plan
2071 Ardmore Boulevard
Pittsburgh, Pennsylvania
Facilities Manager / Lead Maintenance Technician
Heartland Restaurant Group | A Dunkin' Franchisee
At Heartland Restaurant Group (HRG), we believe our people are our greatest asset. As one of the fastest-growing Dunkin' franchisees in the country and consistently recognized as a Top Workplace, we've spent the last 17 years building an exceptional team and expanding throughout Western Pennsylvania, the Pittsburgh region, Southeastern Ohio, and Northern West Virginia. Today, more than 1,700 Team Members support operations across 79 Dunkin' restaurants, and we're continuing to grow.
We're looking for an experienced Facilities Manager / Lead Maintenance Technician to lead the daily operations of our Facilities Department while serving as the team's senior working technician. This is a hands-on leadership role responsible for overseeing maintenance operations and vendor relationships while actively performing repairs, troubleshooting equipment, and working alongside the Facilities team.
The ideal candidate is a proven leader who isn't afraid to roll up their sleeves. You'll spend time both leading the department and working in the field, setting the standard for quality, productivity, and customer service.
What You'll Do
Lead the Facilities Department
- Oversee the day-to-day operations of the Facilities Department across all restaurant locations.
- Lead, coach, schedule, and develop Facilities Technicians.
- Prioritize work orders, preventative maintenance, emergency repairs, and capital projects.
- Develop department goals, procedures, and maintenance standards.
- Recruit, train, mentor, and evaluate Facilities team members.
Serve as the Lead Maintenance Technician
- Act as the department's senior technician by working alongside the team in the field each day.
- Perform advanced troubleshooting and repairs on restaurant equipment and building systems.
- Lead by example through hands-on involvement in repairs and emergency service calls.
- Assist technicians with difficult repairs and provide technical guidance and training.
- Ensure repairs are completed safely, efficiently, and to HRG quality standards.
Facilities Maintenance
Oversee and actively participate in the repair and maintenance of:
- HVAC systems
- Restaurant equipment
- Plumbing
- Electrical systems
- Carpentry
- Drywall and painting
- Flooring and ceiling systems
- Exterior building maintenance
- Preventative maintenance programs
- Emergency building repairs and board-up services
Vendor & Contractor Management
- Manage outside contractors and service providers.
- Obtain bids, negotiate pricing, and monitor project performance.
- Hold vendors accountable for workmanship, safety, warranties, and project schedules.
- Build strong relationships with preferred vendors and suppliers.
Safety, Budget & Compliance
- Ensure compliance with all local, state, and federal regulations.
- Conduct facility inspections and identify opportunities for improvement.
- Manage department budgets, repair expenses, and capital project costs.
- Maintain maintenance records, warranties, inspections, and project documentation.
- Recommend cost-saving initiatives while maintaining high-quality standards.
What We're Looking For
- 5+ years of commercial facilities, restaurant maintenance, or building maintenance experience.
- Previous leadership or supervisory experience managing maintenance technicians.
- Strong hands-on experience with HVAC, plumbing, electrical, restaurant equipment, carpentry, drywall, painting, and general building maintenance.
- Strong troubleshooting, organizational, communication, and leadership skills.
- Comfortable working with tools daily while also managing people, vendors, budgets, and projects.
- Experience with maintenance management software (CMMS) or similar software is a plus.
- Ability to lift up to 50 pounds and perform the physical demands of the position.
Schedule & Work Environment
This is a working leadership position that requires flexibility and field involvement.
- Regular travel throughout HRG's restaurant footprint.
- Weekend, evening, and overnight work during major repairs.
- On-call availability for emergency maintenance situations.
- Daily field work alongside the Facilities Team is expected.
Why Join Heartland Restaurant Group?
At HRG, you'll have the opportunity to build, lead, and improve every restaurant in our growing organization while remaining hands-on in the work you enjoy.
We offer:
- Competitive salary
- Company vehicle
- Medical, Dental & Vision Insurance
- Paid Time Off
- 401(k) with Company Match
- Professional development and technical training
- Career advancement opportunities
- A collaborative leadership team
- The opportunity to lead a growing Facilities Department while continuing to work as a skilled technician
If you're a leader who enjoys mentoring others but still loves working with your tools, solving problems, and taking pride in every repair, we'd love to hear from you.
Apply today at Work4HRG.com
Apply now
Job Details
Job Category
Other
Position Type
Date Posted
Pay Range
Job ID
P1-1654778-4
Share
FACEBOOK X LINKEDIN EMAIL
Apply now