Facilities Manager

Summary

Our Facilities Manager is responsible for managing and leading a team of field techs and coordinators while coordinating and directing the repair, maintenance, and as needed alteration of 58+ restaurant facilities, applicable equipment and other facilities by performing the following duties through subordinates or personally.

Essential Functions and Key Position Accountabilities:

• Manages, plans, leads and coordinates the activities of maintenance staff including facilities maintenance, equipment installation and repair and preventive maintenance.
• Ensures staff are coached and held accountable for standards through clear communication of expectations and supported with required training and tools.
• Communicates to restaurants through help desk tickets, email or via phone.
• Responds to urgent requests from operations to resolve issues that may cause interruption of service. (emergency support)
• Manage the close out of daily repair and maintenance service requests. Manages maintenance schedules (PM & special projects) works with operations staff & vendors as required. Verifies work is completed as scheduled.
• Performs and oversees audits to ensure sub-contracted and internal work is done correctly and according to plan.
• Ensures compliance with health and safety standards and industry codes.
• Conducts and documents regular facilities inspections.
• Works with VP of Real Estate to produce a budget forecast for general maintenance and repair and facilities modifications. Analyzes conformance to Department and Restaurant Maintenance budgets.
• Supports the development of long range plans, projects and needed capital outlay requirements for such projects.
• Plans and schedules facilities related repair work, including cost estimates, bid sheets, layouts, and contracts.
• Reviews vendor communications, invoice processing and records keeping.
• Reviews service contracts to ensure facility management needs are being met.
• Monitors expenses to maximize cost-effectiveness. Verifies payment and invoices match contract pricing.
• Responds to urgent issues outside of normal business hours based on an on-call schedule as needed.
• Excellent organizational and prioritization skills, including the ability to manage multiple tasks/projects at one time.
• Adapts to changes in work assignments and environment, is willing to assume additional responsibility and learn new processes.
• Responsible for on boarding and training of Facilities Techs.
• Support special projects and other designated activities, as assigned. Performs other related duties and projects as assigned by Manager(s).

Minimum Qualifications

EDUCATION

• This position prefers a bachelor's degree (B.A or B.S.) in related field. Equivalent combination of education and experience is acceptable.

LICENSURE/CERTIFICATION

• Washington State Driver's License Required

EXPERIENCE

• 5 -7 years of facility maintenance experience required with multi-unit experience a plus. General contractor and/or superintendent experience preferred.
• 5 plus years of managing a team of people with a focus on team growth

KNOWLEDGE/SKILLS/ABILITIES

• Communication

• Requires ability to communicate effectively in English both verbally and in writing.

• Ability to follow appropriate communication channels.

• Team Building/Interpersonal Skills

• Demonstrates competency by maintaining positive, collaborative, and constructive interpersonal relationships. Understands and practices the principles of effective teamwork.

• Work Prioritization/Flexibility/Adaptability

• Demonstrates ability to prioritize work assignments and meet productivity and

quality standards.

• Adapts easily to changes in work assignments and environment, is willing to assume

additional responsibility and learn new procedures.

• Effective organizational and analytical skills.

• Computer/Office Skills

• Ability to use standard office equipment including computers, telephones, copiers and fax machines.

• Intermediate proficiency with MS Office products including Word and Outlook required.

• Proficient keyboarding skills required.

• Mathematical Skills

Ability to calculate figures and amounts such as square footage and percentages