Facilities & Operations Assistant Manager

Facilities & Operations Assistant Manager

The Facilities & Operations Assistant Manager supports the management of an industrial park currently operated by one Facilities Manager and a team of five Technicians. This role is responsible for improving visibility into day-to-day operations, digitizing the data management process, and supporting facility upgrades, tenant coordination, and external stakeholder engagement. The position will play a key role in transitioning operations from experience-based execution to structured, data-driven management. This is a hands-on position requiring the person to also perform manual labor to learn and lead the physical operation of the park.

Key Responsibilities

Operations & Data Management

• Assess and document current workflows related to facility operations, internal train maintenance, and container movement
• Develop and implement digital systems to track maintenance activities, asset utilization, and operational performance
• Create reports and dashboards to provide management with clear insights into ongoing operations
• Standardize processes and improve data accuracy across the team
• Development/maintenance of a site safety program

Facilities & Maintenance Coordination

• Support scheduling and tracking of maintenance for infrastructure, including buildings and internal transport systems
• Coordinate with the Facilities Manager and Technicians to ensure efficient execution of daily tasks
• Monitor condition of facilities (roof, doors, walls, lighting, etc.) and support planning for repairs and upgrades

Projects & Renovations

• Assist in planning and coordinating renovation projects and new construction (factory and office spaces)
• Track project timelines, budgets, and contractor performance
• Maintain documentation related to projects and capital improvements

Tenant & Contract Support

• Support coordination of contract renewals and renegotiations with existing tenants
• Maintain organized records of tenant agreements and requirements
• Act as a point of contact for tenant-related operational coordination

External & Government Coordination

• Assist with communications and documentation required for interactions with local government authorities
• Support permitting, compliance, and regulatory processes as needed

Qualifications

• Bachelor's degree in Operations Management, Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience)
• 2–5 years of experience in operations, facilities coordination, or project support
• Strong organizational and analytical skills, with attention to detail
• Experience with digital tools (e.g., Excel, CMMS, or other data/reporting systems)
• Ability to translate manual processes into structured, trackable workflows
• Strong communication skills for working with internal teams, tenants, and external stakeholders

Preferred Skills

• Experience in industrial park, logistics, or manufacturing environments
• Familiarity with maintenance tracking systems or asset management tools
• Basic understanding of construction or facility renovation processes