Facilities Services Lead

The Janitorial and Light Maintenance Lead is responsible for overseeing daily cleaning, facility support, and light maintenance activities within an industrial or commercial environment. This role supports safe, clean, and efficient operations by supervising frontline staff, coordinating work assignments, monitoring service quality, maintaining supplies and equipment, responding to client and site needs, and ensuring compliance with company, client, safety, and facility standards.

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Title: Facilities Services Lead

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Location: Akron, OH

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Salary: $23.00 per hour

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Hours: Monday - Friday 7:00am - 3:30pm

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ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

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• Supervise, schedule and assign the cleaning staff in the daily interior cleaning of the building, which includes emptying waste receptacles, debris and trash removal, vacuuming/shampooing floors and carpets, dusting and cleaning furniture, cleaning and restocking restrooms, washing walls, polishing, mopping floors, cleaning up spills, placing down mats/runners in inclement weather, cleaning windows and window coverings, etc., in accordance with established procedures

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• Assign tasks and inspect building areas to see that work has been done properly, issue supplies and equipment, and conduct inventory of materials to ensure that an adequate amount of supplies are always present

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• May conduct or assist with the screening and hiring of job applicants, training new and experienced employees, conducting performance reviews, and making recommendations to management on promotions, transfers, or dismissals

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• May be required to prepare and present reports concerning the occupancy of rooms, hours worked, staff assignments, tasks/duties performed and department expenses

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• May be required to supervise and assist with the performance and scheduling of exterior building and premises cleaning, snow removal, and basic maintenance, including exterior walls and windows, parking lots and structures, walk ways/paths, gardens and lawns, pools/spas, curbs/gutters, exterior hallways and stairwells, etc.

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• May be required to assign staff to assist with minor maintenance and repair work, including painting, replacement of lights bulbs and fixtures (interior and exterior), replacement of windows, moving furniture and equipment, repairing doors and gates, minor landscaping and related upkeep and repairs, and simple plumbing and fixture repairs/replacements

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• May supervise or perform other assigned duties (depending on the building, facility, and client needs), including gardening and lawn care, cleaning/ maintaining outdoor furnishings, assisting with inventory control and supply ordering, snow removal, and assisting with tenant moves

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• Promptly respond to and notify management of spills and emergency situations, need for major and minor building/facility repairs, lights that are out or broken, broken equipment and fixtures, damaged structures, ruptured pipes/plumbing, problems with heating/cooling and ventilation, and any other observable safety issues/concerns

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• Ensure the proper and safely operation (including training) of cleaning equipment, snow removal equipment, tools, devices, chemical/cleaning agents including mops, vacuums, electric polishing machines, power tools and equipment, and special cleaning solutions in order to efficiently perform the duties and to avoid harming floors, fixtures, individuals, building staff, and the environment

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• Organize and maintain all Safety Data Sheets (SDS’s) for cleaning products, solvents and materials as required. Ensure staff has been trained appropriately and understands the Hazard Communication Program and utilizes the appropriate Safety Gear. (Eye protection, hearing protection, gloves, aprons, etc.) Dispose of cleaning agents and chemicals in an environmentally friendly way, in accordance with the SDS and governing bodies

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KEY COMPETENCIES

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• Leadership and staff coordination
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• Safety and compliance focus
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• Communication and customer service
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• Organization, follow-through, and attention to detail
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• Basic mechanical and light maintenance knowledge
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• Sound judgment and problem-solving
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• Microsoft Office and work order system proficiency
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EDUCATION

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• High school diploma or GED is preferred

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EXPERIENCE

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• A minimum of 2 years related experience, preferably at the supervisory level

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ADDITIONAL ELIGIBILITY QUALIFICATIONS

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• Related janitorial leadership, facilities services, light maintenance, industrial cleaning, or building operations experience required.
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• Minimum of two years of related experience preferred, including supervisory or lead experience in an industrial, manufacturing, warehouse, distribution, or commercial facility.
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• Experience with floor care equipment, cleaning chemicals, PPE, basic tools, safety procedures, work order systems, and client-facing facility support preferred.
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WORK ENVIRONMENT

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This job operates in an industrial, manufacturing, warehouse, distribution, commercial, or client facility environment. Work may involve standard office equipment, frequent movement throughout assigned interior and exterior areas, and exposure to varying temperatures, noise, dust, odors, cleaning chemicals, equipment traffic, and outdoor weather conditions.

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OTHER DUTIES

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This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.