Facilities Specialist

Job Title: Facilities Specialist

Status: Full-time (Exempt)

Department: Facilities

Reports To: Manager of Facilities Solutions

Position Overview: Join our team as a proactive and detail-oriented Facilities Specialist! In this exciting role, you'll play a vital part in supporting our sales initiatives within the Facilities category. This includes a diverse range of solutions-such as Breakroom, Restroom, Cleaning, and MRO Industrial products-designed to help companies maintain smooth operations and create a comfortable work environment. Your contributions will ensure our clients have everything they need to thrive!

Essential Functions:

• Promote Brand Promise and Core Values within the organization.

• Responsible for coaching and personal development of Account Executives in the Facilities category

• Responsible for driving Facility Supply/Janitorial Supply sales and gross margin.

• Work directly with Account Executives both in the office and in the field

• Work with the Account Executives to capture new accounts in this product category.

• Do site surveys with customers to determine their needs.

• Responsible for hitting measurables as defined by the Manager of Facilities Solutions.

• Work directly with the Manager of Facility Solutions to maximize opportunities in the Facility Supply category.

• Work directly with the CSO on a weekly and monthly basis to develop, execute and refine key strategies to drive revenue, improve margins and enhance our overall sales organization.

• Build and maintain relationships with the Sales Directors to help them effectively manage their teams.

• Responsible for training and working with both new hires and existing Account Executives to familiarize them with Innovative FS systems, policies, procedures, resources and personnel.

• Responsible for the training, executing and promoting of the Insider Club Program.

• Develop and execute a plan to maximize personal time in the field, with a special emphasis on driving revenue and gross margin.

• Participate in and help to coordinate trade shows, customer events and vendor fairs.

• May need to assist with customer site installs and any trouble shooting that is needed.

• Accountable for driving sales results and managing a pipeline of opportunities in CRM.

• Submit detailed weekly reports (referred to as the 515) to the CSO on activity, issues and opportunities.

• Work closely with the internal Facilities support team.

Minimal Qualifications:

• Bachelors degree or equivalent preferred
• 3-5 years facility supply industry experience
• Comprehensive knowledge of Facility Supplies/Janitorial Supplies, key manufacturers and competitive environment
• Ability to work both independently and in a collaborative, team environment
• Proven ability to effectively select, train, manage and develop a diverse sales team.
• Ability to manage complex customer relationships and highly-competitive selling environments.

Equal Opportunity Employer 8.2026