Facilities Supervisor

All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the Horseshoe Casino Baltimore.

KEY JOB FUNCTIONS:

• Moves throughout the facility for random and regular facility inspections, member interactions and supervision of staff to ensure safety and welfare of users as well as the building.
• Knowledge of the methods, materials, tools, and practices used in the plumbing, construction, HVAC, Carpentry, building, electrical, or mechanical trades.
• Have a working knowledge of Chillers, boilers, Pumps, VAV's, Air handlers, CHP, and building Automated systems.
• Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations.
• Ensure timely completion of all duties by maintenance staff personnel to minimize labor costs.
• Ability to supervise, prioritize, motivate, monitor, and evaluate the work of subordinate maintenance employees.
• Must have the ability to mentor subordinates and push team members to excel.
• Responsible for implementing a preventive service program.
• Proficient in Microsoft Word and Excel.
• Ability to adjust quickly to changing demands.
• Good working knowledge of CMMS systems with the ability to mine and analyze data for trends/reports.
• Proactive Cooperation: Ensure that the maintenance team operates as a multi functional team with clear and open communication with other areas
• Knowledge of the occupational hazards and safety precautions of the trades involved.
• Lead People: Strong skills leading direct reports in order to promote operating efficiency
• Serve as on-call maintenance providing evening, weekends and holiday emergency service.
• Must display and maintain a sense of urgency in regards to all Casino business.
• Visually inspect tools, equipment, or machines.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks.
• Assists trades and custodial department as required
• Excellent guest service and hospitality skills.
• Results Focus: Strong impact to operations performance. The role requires discipline to meet performance objectives
• Excellent analytical and problem solving skills.
• Strong problem solving and listening skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Ability to handle and maintain confidential information.
• Excellent written and verbal communication skills a must
• Ability to lift and carry up to fifty (75) pounds at a time.
• Ability to push and pull heavy items and equipment.
• Ability to adjust quickly to changing demands.
• Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.
• Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted.
• Ability to multi-task several activities and duties simultaneously.
• Ability to function and act independently.
• Ability to work well with people, in a team environment, and to communicate effectively both written & oral.
• Ability to function in a fast paced environment, under short time constraints, and within established deadlines.
• Ability to work a flexible schedule including extended hours, weekends, and holidays.

EDUCATION and/or EXPERIENCE:

• Must be a minimum of twenty-one (21) years of age.
• Must be able to obtain and maintain a gaming license issued by the Maryland Lottery Gaming and Control Commission.
• High School diploma or equivalent.
• Three (3) plus years' experience working in a supervisory role.
• Five (5) plus years' experience working in maintenance departments showing progressively responsible experience performing skilled maintenance and repair work for commercial buildings and grounds.
• Advanced knowledge of basic MS Office applications (Outlook, Word, and Excel)
• Must possess a sincere dedication to provide an unsurpassed level of owner and guest satisfaction.