Facilities Supervisor- The Truth

WHO ARE WE? 

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. 

WHO ARE YOU? 

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!  

THE ROLE 

The Truth is looking for a part-time Facilities Supervisor who will be responsible for the overall facilities within the venue, including repairs, upkeep, exterior cleanliness, painting, etc. Working with and reporting directly to the Facilities Manager, oversight and deployment of Facilities Staff day of show (DOS), collaborating with other department leads, developing and enforcing adherence to venue policy and procedure, ensuring the venue remains clean, safe, and operational for guests, staff, and artists including overall state of both inside and outside of the venue. 

WHAT THIS ROLE WILL DO 

• Works directly with the Facilities Manager to perform day to day operations of the venue, as well as, day of show duties 

• Schedule Facilities staff for shows, events, and regular business hours  

• Coordinate ongoing maintenance needs, including repairing chairs, painting, and other facility projects assigned by the Facilities Manager. Plan daily work lists for Facilities Staff 

• Coordinate with the venue's contracted cleaning partner to ensure cleaning services are executed efficiently, venue standards are maintained, and operational needs are met before, during, and after events 

• Work through and correct guest/co-workers concerns and complaints regarding maintenance related issues 

• Perform opening/running/closing duties 

• Maintain line of sight/atmosphere control by circulating through work area and reporting any issues encountered 

• Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members 

• Purchases, re-orders and maintains adequate supplies and inventory of facility supplies including but not limited to (Toilet Paper, Paper Towels, Soap, Towels, Light Bulbs, Batteries, Paint, Gaff Tape, etc.) 

• Create pre-show/show/post show duties and relay information from management directly to Facilities Staff 

• Assist with maintaining the Plaza / Exterior of the venue. (maintaining cleanliness of outdoor Plaza, keeping planters free of debris, loading dock areas tidy, etc.)  

• Use a variety of hand and power tools to help perform duties as needed  

• Responsible for maintaining a fun, friendly, and safe environment throughout the venue; uphold venue policies and escalate concerns to appropriate members of the management team in a timely manner 

• Fosters positive experiences for guests, staff, and other stakeholders in a manner that establishes the venue as a safe, enjoyable, and supportive environment 

• Partner with fellow staff members at the end of show to close the venue- this may include collecting recyclables or trash from the venue, picking up and properly storing event equipment such as chairs, barricade, Etc.  

WHAT THIS PERSON WILL BRING 

Required:  

• Working knowledge of high-volume/high-stress operations 

• Skills in guest relations/staff relations- Assessing and anticipating needs of guests/co-workers 

• Prioritization of duties and effective communication skills 

• Ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude  

• Read guests in order to anticipate their needs 

• Turn potentially negative situations into positive ones  

• Communicate well with team members and managers and foster an atmosphere of unity and camaraderie  

• High School Diploma  

Preferred:  

• Experience in a live music environment 

• Minimum of 2 years supervisor experience 

• Understanding of all trades (HVAC, plumbing, electrical, etc.) 

• Attention to detail and organizational skills 

Physical Demands/Working Environment: 

• Working environment is fast-paced, often loud and stressful 

• Position requires extended periods of prolonged standing, working on your feet, and different weather conditions 

• Must be able to lift or move up to 40 lbs using proper lifting techniques 

EQUAL EMPLOYMENT OPPORTUNITY 

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  

 
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.  

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. 

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis. 

HIRING PRACTICES 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.