Facilities Support Specialist

Facilities Support Specialist

Location: Chicago, IL
Employment Type: Part-Time
Work Environment: Onsite

We are seeking a dependable and service-oriented Facilities Support Specialist for a part-time opportunity in Chicago, IL. This position will support day-to-day workplace operations and help maintain a safe, functional, organized, and welcoming office environment.

The ideal candidate will have experience supporting facilities, office services, property operations, hospitality, administration, or a similar customer-focused environment. This role requires strong organizational skills, attention to detail, and the ability to manage multiple requests and priorities while providing responsive onsite support.

Responsibilities

• Coordinate facilities service requests, preventive maintenance, repairs, supplies, workspace needs, and vendor activities.
• Serve as a point of contact for employees, contractors, vendors, property management, and internal leadership regarding workplace and facilities needs.
• Monitor open service requests and follow through to ensure timely resolution.
• Assist with office safety, security, emergency procedures, and workplace compliance requirements.
• Identify facilities issues, troubleshoot routine concerns, and escalate safety, security, or operational risks when appropriate.
• Coordinate office and break room/kitchen supplies and help maintain clean, organized common areas.
• Perform light custodial-related tasks as needed to support office and break room/kitchen maintenance.
• Process and track invoices, purchase requests, work orders, and other facilities-related documentation.
• Maintain accurate records and assist with facilities budget tracking and compliance requirements.
• Support workspace setups, moves, and other office-related needs.
• Respond to urgent facilities requests and changing priorities as needed.
• Protect confidential information and maintain a professional, customer-service-focused approach.

Qualifications

• Prior experience in facilities, office services, property operations, hospitality, administration, or a comparable customer-support environment.
• Strong customer service, interpersonal, written, and verbal communication skills.
• Ability to work effectively with employees, leadership, contractors, vendors, and property management.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Practical problem-solving skills and sound judgment, including the ability to identify issues, escalate risks, and follow through to resolution.
• Working knowledge of office safety, security, emergency procedures, and general workplace policies and practices.
• Proficiency with Microsoft Office.
• Ability to learn work-order, purchasing, and other facilities-related systems.
• Strong attention to detail when maintaining records, processing invoices or purchase requests, and tracking work.
• Ability to work independently while collaborating effectively with others.
• Dependable and able to provide consistent onsite support.

Physical Requirements

• Ability to walk throughout office areas and perform bending, stooping, pushing, and other routine physical activities.
• Ability to lift up to 50 lbs.
• Ability to sit for extended periods and perform computer and typing-related tasks.
• Ability to perform occasional custodial-related duties involving office and break room/kitchen areas.
• Ability to respond to urgent workplace or facilities needs when required.