Facilities Tech I

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Facilities Technician I to join our Facilities team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide entry-level maintenance and operational support across BHN facilities, helping ensure buildings, grounds, equipment, and workspaces remain safe, functional, clean, and welcoming.
• Complete routine and short-term maintenance projects, including painting, basic household repairs, remodeling, refurbishing, and other assigned facility improvements.
• Perform minor plumbing, electrical, carpentry, HVAC-related, and general building repairs within the scope of training and assigned responsibilities.
• Move, deliver, and assemble furniture, equipment, supplies, and materials between BHN locations and support Facilities Technicians II and III with special projects and larger repair or maintenance work.
• Clean windows and glass doors, complete housekeeping duties as needed, and maintain building exteriors and grounds in a clean and orderly condition.
• Operate company vehicles to obtain materials, travel between agency sites, transport equipment or supplies, and deliver refuse to approved waste-management facilities as assigned.
• Follow all applicable safety and security standards, use tools and equipment properly, identify unsafe conditions, and promptly report building, equipment, or environmental concerns.
• Assist programs and staff with the secure preparation, protection, movement, and storage of sensitive records for archiving when requested.
• Participate in the department’s rotating on-call schedule and respond to after-hours building needs, urgent maintenance issues, and facility activities as required.
• Communicate work status clearly, maintain accurate records, complete assigned training and professional development, remain flexible with non-routine duties, and perform other responsibilities requested by Facilities leadership.

Who You Are:

• High school diploma or GED required.
• Basic or entry-level knowledge of building systems, preventive maintenance, general repairs, tools, and facilities-related work.
• Basic familiarity with facility safety standards and emergency procedures, including fire safety, evacuation, equipment handling, and equipment failure response.
• OSHA 10 certification required or must be obtained within 90 days of employment.
• Ability to complete basic painting, plumbing, electrical, carpentry, cleaning, groundskeeping, furniture assembly, and equipment-moving tasks safely and accurately.
• Strong dependability, adaptability, judgment, customer-service, organization, attention-to-detail, and problem-solving skills.
• Ability to follow instructions, manage competing priorities, work independently with appropriate consultation, complete tasks on time, and communicate delays or concerns promptly.
• Basic proficiency with cell phones, computers, email, agency communication systems, work-order information, and standard office technology.
• Valid driver’s license and a reliable, properly registered and inspected vehicle available during all working hours required.
• Ability to participate in rotating on-call and after-hours coverage and meet the physical requirements of the role, including prolonged standing and walking and lifting or carrying up to 50 pounds, with or without reasonable accommodation.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Pay Range: $22.00-$24.00/hr